Teams at Pattern Data

The Senior Client Success Manager will manage relationships with law firms, driving outcomes and ensuring client satisfaction through strategic insights and data-driven solutions.

The Client Success Manager enhances client experiences by managing relationships, driving platform adoption, and providing insights for success, while collaborating with various teams.

Manage end-to-end mass tort and class action settlement programs: design and deploy settlement lenses, lead cross-functional build teams, engage senior client stakeholders, author program documents, track project plans, troubleshoot build/platform/data issues, and drive process improvements using data analysis.