Teams at Pacific Life

Leads an independent quality, corrections, and controls function for annuity processing, service, and vendor operations. Oversees audits of customer interactions and transactions, establishes quality standards, manages and develops quality staff, analyzes errors and trends, and converts findings into coaching, training, process improvements, and stronger controls. Partners with operations, compliance, training, customer service, vendors, and technology teams while managing resources and budgets.

Senior Actuary responsible for enterprise Prophet model governance, integration, regression testing, model validation, defect resolution, documentation, UAT, and production model implementation. The role supports model merges, system upgrades, workflow automation, user troubleshooting, and collaboration with actuarial, IT, valuation, pricing, and modeling teams. Candidates need an FSA designation, actuarial experience, extensive Prophet development experience, and coding skills in Python, Visual Basic, and SQL.

Leads the strategy, delivery, lifecycle, and operational performance of Workforce Benefits data products. Oversees data engineers and analysts building secure pipelines, warehouses, marts, models, and real-time solutions. Responsibilities include Agile backlog management, architecture, data quality, HIPAA-related privacy and governance, production support, budgeting, vendor oversight, KPI management, and team development. The role requires cross-functional stakeholder leadership and up to 25% travel.