Teams at Overjet

Leads SMB customer success for a dental AI SaaS platform, owning retention, churn reduction, onboarding, activation, adoption, forecasting, and customer health analytics. Hires and coaches CSMs, builds scalable playbooks and AI-powered workflows, uses data to identify risk, and partners cross-functionally to improve customer outcomes and expansion.

Own Overjet’s full-funnel content strategy and calendar across SMB and enterprise dental audiences. Create written, visual, data-driven, and interactive content; use AI tools to prototype and ship independently; manage SEO, AEO, engagement, brand, and conversion performance; influence pipeline; and develop thought leadership with internal experts, customers, partners, and KOLs. Collaborate with marketing, sales, demand generation, design, product, and social teams to strengthen Overjet’s position in dental AI.

Sell Overjet's dental AI to DSOs by prospecting, presenting to C-suite stakeholders, owning deals from pitch to close, forecasting sales, meeting aggressive revenue targets, and handing off customers to Customer Success.