Teams at OneSource Virtual

Provide end-to-end Canada payroll processing for multiple managed payroll clients using Workday, handle cases and escalations, configure payroll components, support quarter and year-end audits and W-2 adjustments, lead client calls, maintain documentation, and meet quality and production metrics.

Conduct SOP adherence audits, test internal controls, analyze quality data and KPIs, document findings, support root cause analysis, create dashboards/reports, investigate escalations, and collaborate with business leaders on corrective actions and continuous improvement.

The Account Executive will engage with existing OSV customers to drive expansion and revenue growth, employing effective selling strategies and maintaining accurate sales data.