Teams at Numerator

Support a core set of clients by guiding users on Numerator's Insights platform, performing ad-hoc/custom analyses using proprietary consumer panel data, delivering actionable analytic insights and recommendations, and presenting findings across channels including industry forums and written content.

Provide frontline client support for Numerator platforms by managing multiple conversations, diagnosing needs, guiding users through reports and platform navigation, leveraging AI tools to resolve issues, documenting interactions, and advising clients to support retention and growth.

Own post-onboarding relationships for enterprise clients, act as trusted advisor, drive adoption and measurable outcomes, run executive reviews, monitor customer health, identify risks and opportunities, develop success plans, surface ROI and impact stories, and collaborate cross-functionally to support renewals and expansion.