Teams at North

Own the end-to-end lifecycle for technical fintech products, translating business needs into requirements, user stories, and acceptance criteria. Lead Agile product ownership, backlog grooming, sprint planning, roadmap management, stakeholder coordination, data-driven prioritization, release planning, and quality oversight. Collaborate with engineering teams and partners to deliver reliable, high-value developer experience solutions while managing risks, workflows, escalations, and continuous improvement.

Identify and analyze vulnerabilities across cloud, infrastructure, containers, networks, and endpoints. Operate Wiz and Tenable, build automated data pipelines, prioritize risks using threat intelligence and statistical models, advocate for remediation, track security metrics, support PCI-DSS compliance, and improve vulnerability management processes and reporting.

Provides technical support for merchants using Oracle Simphony and other POS systems. Configures and deploys hardware, fulfills replacement orders, performs hardware swaps and POS data entry, routes and escalates support tickets, maintains electronic records, and tracks inventory and RMAs. The role requires direct Simphony or Micros Res3700 support experience, strong customer service and communication skills, computer knowledge, and familiarity with Microsoft Office or Google Suite.