Jobs at New Era Technology

Supports the Project Manager with nationwide network and technology infrastructure deployments. Responsibilities include tracking deliverables, updating centralized repositories, manipulating and uploading spreadsheets, submitting webforms, quality-assuring data, recording meeting minutes, coordinating with vendors and departments, and preparing metrics and reports. The role requires strong attention to detail, Microsoft Office proficiency, communication skills, time management, and flexibility to support project deadlines.

Develops and executes organic social media strategies for enterprise brands across major social platforms. Collaborates with brand, medical affairs, paid media, analytics, creative, IT, and agency teams; guides content through pharmaceutical MLR and FDA compliance reviews; analyzes audience and channel performance; creates leadership reporting; and maintains social media best practices and strategy playbooks.

Own end-to-end UX and visual design for enterprise search experiences, including user flows, interaction patterns, wireframes, and high-fidelity UI. Contribute search components and guidelines to shared design systems, collaborate with product and engineering teams, and ensure usability, feasibility, and design integrity across digital platforms. The role requires expertise in UX, information architecture, visual design, enterprise design systems, and implementation collaboration.

Leads digital customer experience insights by translating behavioral, journey, Voice of Customer, and performance data into actionable recommendations. Maps end-to-end experiences, identifies friction and drop-off, maintains experience health dashboards, and partners with product, marketing, UX, and engineering on experimentation and optimization. Communicates findings to leadership and supports customer-first product decisions through analytics, competitive benchmarking, and proactive insight delivery.

Own high-fidelity visual design for a customer-facing Account Hub across screens, components, and end-to-end flows. Apply UX judgment to improve usability, collaborate with UX, product, engineering, and design-system teams, and maintain or extend enterprise design-system patterns. Prepare visual specifications, interaction notes, and engineering handoffs while translating complex requirements into production-ready interfaces.

Leads enterprise customer data strategy, governance, privacy compliance, consumer insights, and data democratization. Manages analysts and engineers while partnering with Marketing, Product, and Sales leaders to turn customer data into strategic recommendations, improve client experiences, support campaigns and product launches, and deliver trusted dashboards, catalogs, and self-service analytics tools.

Designs end-to-end user experiences and visual solutions for global navigation and search across complex digital ecosystems. The role shifts between workstreams, solves UX and interface architecture challenges, maintains cross-surface consistency, and contributes reusable patterns to the global design system. It requires strong visual craft, systemic thinking, adaptability, collaboration with product and engineering teams, and proficiency with Figma and modern prototyping tools.

Executes campaign targeting across marketing channels, analyzes and validates customer data, measures campaign performance, and develops insights to guide communication strategy. The role supports segmentation, targeting feasibility, reporting, ad hoc analysis, and data-driven decisions in partnership with Digital Communications, Lifecycle, and eCommerce Marketing teams. This is a remote position with no travel required.

Owns and prioritizes the backlog and roadmap for AI-enabled digital applications and support platforms. Translates strategy into epics, user stories, and acceptance criteria; guides Agile teams through delivery; and collaborates with engineering, design, data, security, privacy, legal, and compliance stakeholders. Ensures AI features meet business, user, privacy, security, transparency, and responsible AI requirements while monitoring performance, managing risks, documenting decisions, and supporting adoption.

Leads direct-to-consumer pharmaceutical content operations, including copyediting, proofreading, regulatory submission, Veeva Vault MLR workflow management, live review facilitation, and post-review updates. Partners with brand, agency, design, product, and regulatory teams to ensure accurate, accessible, compliant consumer health messaging. Maintains governance guidelines, verifies approved copy during UAT, and improves content workflows and submission turnaround times.

The Senior Business Analyst will lead discovery and requirements analysis for Lilly Direct, translating business objectives into traceable business, process, functional, nonfunctional, and data documentation. Responsibilities include process and data modeling, stakeholder workshops, impact and risk analysis, backlog refinement, acceptance criteria, change control, testing readiness, and post-launch validation. The role partners with business, product, technology, data, compliance, and Agile delivery teams and requires direct-to-consumer digital pharmacy experience.

Leads three product designers and defines scalable global navigation systems across enterprise platforms and brands. Establishes design patterns, governance, and user journeys; partners with engineering, product, brand, and business leaders to ensure consistent adoption across technical architectures and devices. Coaches designers, influences enterprise governance, manages cross-functional stakeholders, and drives systems-level UX strategy in a global, matrixed organization.

Drives recurring revenue growth for managed services by advising executive clients, leading discovery, developing ROI and TCO business cases, positioning cloud, cybersecurity, networking, infrastructure, and support services, and enabling sales teams. Partners with account executives, architects, delivery, finance, and technology partners to develop technically sound, financially viable solutions. Builds expansion strategies, customer-facing sales assets, discovery frameworks, and go-to-market motions while supporting governance, onboarding, SLAs, and continuous improvement discussions.

Drive revenue across mid-market and enterprise accounts by expanding existing relationships, prospecting new business, building partner-supported pipelines, selling technology solutions, engaging executive decision-makers, and closing complex deals. The role covers cloud, security, networking, unified communications, managed services, and related solutions, with responsibility for meeting or exceeding sales quotas.

Owns the enterprise IBM QRadar platform, including architecture, administration, health monitoring, log-source onboarding, performance tuning, data retention, dashboards, patching, integrations, high availability, disaster recovery, and capacity planning. Leads platform strategy and roadmap development, mentors SIEM personnel, establishes standards and procedures, provides technical escalation support, and collaborates with security, infrastructure, cloud, networking, identity, application, and compliance teams.

Manage execution of work orders and drive continuous improvement within an assigned vertical. Provide strategic oversight, lead and mentor service coordinators, monitor KPIs, implement risk management, align processes with PMO standards, and collaborate with cross-functional teams to optimize operations and compliance.

Partner with account executives to provide technical pre-sales support across digital transformation deals: lead technical discovery, design solution architectures, run demos and POCs, produce proposal/RFP content, document CRM notes (Dynamics/HubSpot), coordinate partner resources, and ensure smooth handoffs to delivery teams. Maintain technical expertise in cloud, AI/ML, data, application architecture, and security; present to technical and executive stakeholders.

Support development and maintenance of web applications across frontend and backend. Work with Java and Angular or React, build UI components, consume/create REST APIs, write clean code, fix bugs, participate in code reviews and Agile ceremonies while learning from senior developers.

Lead and coach three Agile teams to improve collaboration, predictability, and delivery. Facilitate outcomes-focused ceremonies, remove impediments, address team behavior, partner with stakeholders, and leverage AI and modern tools to boost coaching, decision-making, and team effectiveness.