Teams at NetBox Labs

The Community Engagement Manager will foster the NetBox ecosystem by managing community interactions, promoting engagement, and building programs to support users and contributors across various digital platforms.

Own NetBox Core product direction and commercial delivery, steward the open source community, drive data model and API roadmap, translate customer needs into shipped features, and align cross-functional teams on releases, pricing, and platform capabilities.

Provide deep technical post-sale support for NetBox customers: onboard, diagnose and resolve issues across installations, integrations, and upgrades; participate in architecture reviews; meet SLAs; surface product feedback; create runbooks and reduce repeat escalations.