Jobs at NeoGenomics

Supervises medical billing and reimbursement operations, including claims follow-up, collections, accounts receivable, aged receivables, productivity reporting, and compliance. Leads, coaches, and evaluates billing staff while managing workflows, performance standards, process improvements, and staffing needs. Partners with Finance, IT, laboratory departments, insurers, Medicare, Medicaid, and HMOs to resolve billing issues, improve reimbursement, reduce write-offs and DSO, and maintain accurate records.

Abstracts diagnostic elements from surgical pathology reports, validates specimen metadata, maps diagnoses to IHC and molecular testing, and enters standardized information into laboratory databases and LIS/NIS systems. The role coordinates with pathologists, medical teams, laboratory operations, and client services to resolve discrepancies, document escalations, support auditability and CAP/CLIA compliance, and improve data workflows. It also trains team members and maintains accuracy, quality control, and data integrity.

Sells oncology diagnostic testing services to specialty and current customers through remote and office-based engagement. Responsibilities include territory planning, cold calling, virtual presentations, customer relationship management, opportunity identification, negotiation, closing, and collaboration with field sales and internal stakeholders. The role requires clinical and laboratory market knowledge, strong communication and influencing skills, product learning ability, and occasional travel of up to 10–15%.

Leads commercial education and field effectiveness programs for oncology and pathology sales teams. Designs onboarding, territory management, account-based selling, leadership coaching, CRM and analytics training, and ongoing development curricula. Partners cross-functionally with Sales, Marketing, Product, Medical, and Commercial Operations; facilitates workshops, conducts field assessments, measures training effectiveness, and translates complex clinical and business information into practical learning experiences. The role requires approximately 30%–40% travel.

Defines and advances NeoGenomics’ Commercial AI strategy, including adoption assessment, investment prioritization, roadmap development, proof-of-concept initiatives, governance, and enterprise coordination. Partners with technology, legal, compliance, and training teams to ensure responsible AI adoption in a regulated healthcare environment. Evaluates vendors, competitors, regulations, and business value while communicating strategy and performance to senior leadership. Leads cross-functional initiatives and drives AI fluency across Commercial without direct authority.

Owns marketing attribution, reporting, and data quality by connecting campaign activity, marketing spend, Salesforce data, leads, and pipeline outcomes. Builds dashboards, establishes campaign and UTM standards, identifies data issues, and translates analytics into investment recommendations. Evaluates marketing analytics and AI-enabled tools, partners with Marketing Operations and Commercial Enablement, and assesses readiness for marketing mix modeling.

Owns the technical build, deployment, testing, and optimization of email, nurture, webinar, landing page, and content distribution campaigns. Partners with marketing stakeholders to execute demand generation initiatives, manage audience segmentation and testing, prioritize campaign requests, and improve performance. The role also evaluates campaign tools, including AI-enabled technologies, to increase efficiency and effectiveness.

Leads sales effectiveness and commercial operations strategy, including territory alignment, quota setting, incentive compensation, selling tools, and strategic initiatives. Partners with Sales leadership to incorporate field insights into commercial decisions, improves operational processes, and manages a high-performing team. The role requires strong analytical, program management, stakeholder influence, and sales strategy expertise.

Develop and execute commercial marketing strategy for the pathology business. Responsibilities include audience segmentation, account intelligence, market research, segment strategy, marketing program development, rapid testing, KPI definition, budget allocation, vendor management, and partnership with Oncology Sales leadership. The role drives customer retention, expansion, brand positioning, market growth, and measurable performance across pathology modalities.

Leads commercial marketing strategy for oncology community and hospital-based segments. Responsibilities include customer segmentation, market intelligence, vendor and budget management, targeted campaign development, rapid program testing, KPI definition, performance optimization, and strategic partnership with Oncology Sales. The role requires independently setting strategy, directing cross-functional partners without formal authority, and driving measurable demand, retention, expansion, and business growth.

Leads NeoGenomics' National Accounts function, setting portfolio strategy, prioritizing strategic healthcare networks, and owning full P&L accountability. Builds and develops a team of National Account Directors, establishes KPI and performance-management frameworks, coordinates cross-functional resources, governs account planning, and represents the function with healthcare and executive leaders. Requires deep oncology diagnostics knowledge, national account experience, financial acumen, and strong strategic leadership.

Leads NeoGenomics’ external market presence across brand reputation, public relations, earned media, executive visibility, thought leadership, advocacy, and corporate communications. The role manages a marketing team, PR agency, media strategy, executive messaging, social and website brand strategy, compliance coordination, advocacy initiatives, and budget planning. It requires extensive regulated-industry communications experience, strong executive partnership skills, and the ability to build brand authority and visibility strategies.

Develop and execute enterprise account strategies for national health systems, oncology networks, IDNs, and government healthcare organizations. Build C-suite relationships, expand adoption of diagnostic and precision medicine solutions, lead business reviews, identify growth opportunities, and coordinate cross-functional implementations. Provide influential leadership to regional and field teams, manage strategic initiatives such as EMR integrations, resolve escalated issues, and communicate account performance and market insights to senior leadership. Travel is required nationally up to 50%.

The Oncology Sales Specialist owns oncology-focused sales opportunities across an assigned territory. Responsibilities include identifying and expanding oncology accounts, promoting molecular, NGS, and liquid biopsy products, developing territory plans, building relationships with clinicians and healthcare organizations, coordinating internal account strategies, monitoring market activity, maintaining Salesforce records, and meeting sales and administrative goals. The role requires frequent travel, strong oncology and diagnostic knowledge, consultative selling skills, and compliance with HIPAA and safety requirements.

Owns customer relationships and the full sales process for assigned Oregon and Idaho accounts in a clinical laboratory territory. Responsibilities include achieving sales goals, expanding existing accounts, acquiring new customers, developing territory and account plans, coordinating specialist and support teams, maintaining Salesforce records, providing product training, monitoring market conditions, and ensuring customer satisfaction. The role requires frequent travel, including possible overnight travel, and sales to pathology, oncology, hospital, academic, laboratory, and physician-group stakeholders.

The Oncology Sales Specialist drives growth of oncology diagnostic and molecular products across Oregon and Southern Idaho. Responsibilities include developing new oncology accounts, expanding existing relationships, coordinating with territory and regional sales teams, conducting consultative selling, negotiating and closing opportunities, understanding clinical and reimbursement landscapes, monitoring competition, and engaging oncology practices, hospitals, academic centers, and laboratories. The role requires up to 75% travel and occasional overnight stays.

Leads regional pathology sales strategy and revenue growth across hospital systems, pathology groups, laboratories, and healthcare networks. Manages, coaches, and develops Territory Business Managers; builds relationships with clinical and executive stakeholders; drives account planning, forecasting, CRM adoption, contract negotiation, and cross-portfolio collaboration with oncology sales. Oversees regional hiring, performance management, competitive intelligence, compliance, and execution of sales plans across the Great Lakes region, with 75% travel required.

Develop and execute marketing strategy for NeoGenomics’ Minimal Residual Disease portfolio. Responsibilities include market positioning, messaging, go-to-market planning, launch readiness, content creation, voice-of-customer research, competitive intelligence, KPI tracking, budget management, and lifecycle marketing. The role partners with product, commercial, oncology, pathology, pharma, digital, content, and creative teams to build market awareness and drive adoption of MRD offerings.

Leads the full lifecycle of clinical NGS diagnostic algorithms for oncology and liquid biopsy applications. Responsibilities include algorithm design, analytical validation, design control, regulatory readiness, variant calling, QC metric development, probabilistic modeling, machine learning, and validation pipeline automation. The role serves as technical authority for algorithm changes, supports regulatory submissions, and develops solutions for low-input, fragmented, and ultra-low-frequency genomic variants.

Manages supplier contract workflows between Procurement, Legal, business stakeholders, and suppliers. Reviews agreements against approved templates and playbooks, identifies commercial deviations, coordinates legal review, tracks contract status and metrics, maintains repositories and metadata, monitors renewals, supports signatures, and improves contracting processes, workflows, and tools. The role requires strong document control, stakeholder coordination, analytical, organizational, and commercial contracting skills.