Jobs at Natera

Supports post-appeal response tracking within revenue cycle operations by analyzing payer response data, backlog trends, SLA adherence, appeal outcomes, and team productivity. Identifies root causes, presents performance insights, recommends workflow and system improvements, validates billing and payer portal workflows, researches coding and reimbursement changes, and supports backlog reduction and process improvement projects.

Designs and maintains scalable test automation frameworks using Jest and Playwright. Develops test strategies, performs functional and regression testing, investigates defects, manages test environments and data, integrates automated testing into CI/CD pipelines, and collaborates with product and engineering teams to ensure software quality. The role also documents quality metrics and mentors junior team members.

The Program Manager will lead cross-functional programs in product development, ensuring compliance with regulatory requirements and stakeholder alignment, while driving execution of associated projects and managing risks.

Provides regional customer support for medical professionals, patients, sales representatives, and internal teams. Manages account communications, resolves ordering and reporting issues, researches escalated problems, addresses missing information, communicates delays or cancellations, and coordinates sample redraws. Maintains accurate documentation while handling protected health information and completing required compliance training. The role requires multitasking, critical thinking, de-escalation, organizational skills, and proficiency with phone and written support channels.

The Senior Accountant manages clinical trial accruals, prepaid expenses, R&D accounting, reconciliations, journal entries, month-end close, variance analysis, and financial reporting. The role ensures GAAP, ASC 730, SOX, and internal control compliance; reviews CRO and clinical site invoices; supports audits and technical accounting reviews; and partners with Clinical Operations, Legal, Procurement, FP&A, and vendors. It also contributes to process improvement, automation, and scalable accounting workflows.

Embed with a business domain to map workflows, design agent-enabled future-state processes, build and connect production automation (LLMs, agents, RAG), run and monitor agents with observability and evals, and partner with domain leaders to deliver measurable KPI improvements.

Leads the Inside Sales Team by overseeing daily activities, coaching representatives, managing escalations, and driving sales goals. Develops sales strategies, call campaigns, product scripts, qualifying questions, and lead-generation processes. Tracks CRM and call metrics, produces performance dashboards and quarterly analyses, manages budgets and project planning, and presents results to senior management and stakeholders.

Work with a business domain to map workflows, design agent-driven workflows, build and integrate agent and automation pipelines, deploy and run agents in production, monitor KPIs and observability, and iterate with human-in-the-loop checkpoints to reliably improve business outcomes.

Lead test architect for end-to-end integration testing of a complex genomics product portfolio. Design contract-first validations (OpenAPI/Avro), build resilient API and event-driven test frameworks, embed LLM-driven test generation and log analysis into CI/CD, mentor SQEs, enforce staging guardrails, and run chaos/resiliency experiments across distributed microservices.

Design, build, and productionize agentic LLM workflows to improve clinical data extraction quality and reliability. Integrate AI capabilities into production pipelines, ensure scalability and cost-effectiveness, develop evaluation/monitoring for safe deployment in regulated environments, and lead technical design and delivery with cross-team collaboration.

Lead and own training and development for Patient Coordinators, Billing Call Center, Patient Experience, and Document Control. Build strategy, integrate AI, design and deliver onboarding and continuous learning, manage training team, and use data analytics and KPIs to measure ROI and improve performance while ensuring healthcare compliance.

Lead technical pre-sales for EHR-integrated digital engagement solutions: support sales in discovery, RFPs, security assessments, pilots, and implementation. Liaise with product, engineering, EHR teams, contribute market-driven product strategy, and ensure successful customer onboarding and expansion.

Own and operate the Workday platform across HCM, Payroll, Recruiting, Prism, and Illuminate. Configure modules, build reports and integrations (EIB, Studio, APIs, RaaS), manage security models, tenant lifecycle, release readiness, analytics, automation, and compliance while partnering with HR, Payroll, Finance, and IT stakeholders.

Lead and grow Data Science and Bioinformatics for genomic clinical products. Build bioinformatics capability, architect scalable AWS infrastructure, implement MLOps and validation frameworks, enforce pipeline quality standards, collaborate cross-functionally, and hire and mentor a high-performing team to support Women's Health and Organ Health product roadmaps.

Lead strategy, development, and lifecycle management of an Early Cancer Detection product portfolio. Define vision and roadmap, conduct market and clinical research, build business cases, drive cross-functional launch and optimization, and grow a product management team to deliver regulated, algorithm-driven cfDNA diagnostics.

Individual-contributor role to design and implement algorithms and pipelines for detecting SNVs, Indels, CNVs, and SVs in low-fraction cfDNA samples. Drive caller strategy, prototype and benchmark methods, support production escalations, partner with product, lab, and quality teams, and help define deployment-readiness and AI-assisted investigation practices.

The Principal, Pharmacovigilance / Device Vigilance oversees safety surveillance, adverse event management, and regulatory compliance for medical devices and diagnostics, ensuring patient safety throughout product lifecycle.

The Senior Generative AI Engineer will design and deploy AI/ML solutions, focusing on Generative AI systems and their operational excellence across various sectors like R&D and Clinical Trials.

Lead national account strategy for women's health accounts, build relationships with KOLs and large-group/PE organizations, drive adoption of Natera tests, coordinate with regional and field teams, develop strategic account plans, pursue RFPs/GPOs and contracting opportunities, attend trade events, and travel ~40-50% to grow volume and partnerships.