Teams at Makai Labs

Own delivery of enterprise AI automation projects from planning through rollout. Manage scope, timelines, milestones, budgets, risks, dependencies, client communication, status reporting, and change orders. Coordinate cross-functional teams and stakeholders, lead project meetings, track action items through completion, support user adoption and production handoff, and identify process improvements using AI tools.

Train with engineering, product, and client teams before embedding in client engagements. Discover workflows through SME interviews, document review, and system mapping; identify automation opportunities; write specifications; build and test AI-agent prototypes; lead rollouts; and measure productivity and ROI. This early-career role offers development paths toward AI engineering, product and implementation, or engagement leadership.

The Business Analyst will support the discovery process for clients, document workflows, assist in product design, and provide user training and issue resolution post-launch, collaborating with cross-functional teams.