Jobs at Lone Wolf Technologies

Lead and improve the Forms team to design, develop, test, and deliver features for real-estate transaction platforms. Manage processes, mentor and hire staff, maintain database tables, ensure coding, compliance, and security standards, handle escalations, collaborate with clients and internal teams, and drive continuous team and product improvements.

Lead client implementations, training, data conversions, and onboarding for the Lone Wolf platform. Perform needs assessments, project planning, configuration, UAT and escalated support; provide product training and status updates; collaborate with Product, QA and Business Solutions to ensure on-time, on-budget delivery and guide clients on data extracts and third-party API use.

Create and manage user documentation and release notes for a suite of software products. Collaborate with SCRUM teams and stakeholders to improve user experience, collect and act on user feedback, maintain a backlog of content requests, and conduct walkthroughs for internal and external audiences.

Manage a portfolio of SaaS customers as a trusted advisor to drive adoption, define success plans, mitigate risk, coordinate cross-functional teams, and ensure renewal readiness through proactive engagement and measurable outcomes.

Provide email-first technical support for Lone Wolf Back Office, troubleshooting product issues, triaging and logging cases, submitting and tracking Jira tickets, collaborating with peers, and escalating or resolving broker account and accounting-related inquiries to deliver excellent customer experiences.

Sell real estate SaaS to small-to-mid brokerages owning the full sales cycle: prospecting, closing, forecasting, CRM hygiene, and partnering for onboarding to maximize first-year retention and quota attainment.

Lead assessment and long-term strategy for business systems across the quote-to-cash lifecycle. Develop a scalable roadmap, optimize processes and integrations, reduce technical debt, and improve automation and data integrity. Align cross-functional teams, oversee platforms (Salesforce, Gainsight, CCaaS, billing, support), define governance and KPIs, and drive transformation through implementation.

Lead execution of high-priority cross-functional strategic initiatives, partnering with executives to define scope, KPIs, governance, and financial models. Drive accountability, monitor performance, manage risks, and provide executive updates. Lead M&A diligence and integration (IMO, Day 1/100 planning) and design scalable program management frameworks to deliver measurable financial and operational outcomes.