Teams at Liberty Mutual Insurance

Handles inbound calls and warm leads, consults customers on insurance needs, recommends appropriate property and casualty coverage, and converts prospects into policyholders. The role requires strong persuasion, communication, organization, typing, and PC skills. Employees receive paid training and licensing support, work remotely on weekday and weekend schedules, and must maintain a dedicated workspace with reliable wired high-speed internet.

Manage complex environmental and commercial casualty claims from initial loss through resolution. Responsibilities include coverage analysis, liability assessment, reserving, litigation strategy, settlement negotiation, payment oversight, and directing defense and coverage counsel. The role also partners with underwriting and reinsurance teams, monitors environmental liability developments, mentors claims staff, and advises leadership on emerging exposures and claims practices.

Manage complex environmental, pollution, toxic tort, and mass litigation claims throughout the full lifecycle. Responsibilities include coverage analysis, investigations, liability assessment, reserving, litigation strategy, settlement negotiation, payment authorization, and defense counsel management. The role also involves coordinating with legal, underwriting, reinsurance, policyholders, brokers, and consultants; monitoring environmental coverage developments; mentoring colleagues; and serving as a claims subject matter expert.