Teams at The KURZ Group

Provides Tier 1 technical support across hardware, software, networking, and enterprise applications. Responsibilities include ticket triage, troubleshooting, device installation, account provisioning, onboarding and offboarding, Active Directory and SAP access administration, endpoint compliance, documentation, and escalation of complex issues. The role supports users across multiple warehouse locations, collaborates with Security, Engineering, and Operations, and contributes to process improvements and a reliable IT service experience.

Develops and executes recruiting strategies, manages job postings, applicant screening, interviews, hiring events, and internship partnerships. Designs and delivers onboarding, customized training, SOPs, learning materials, and career development programs. Tracks training needs, maintains training resources, supports succession planning, and collaborates with managers and leadership to meet staffing and organizational development goals.

Leads the Process Engineering Department and manages process engineers supporting manufacturing product lines. Drives process control, continuous improvement, waste reduction, quality, efficiency, and cost performance. Applies expertise in foil transfer materials, adhesion, coatings, color theory, and UV or thermal processes. Oversees failure analysis, corrective actions, SOP improvements, Lean initiatives, technical projects, data reporting, safety, and cross-functional coordination. Requires leadership in high-speed manufacturing and familiarity with printing technologies.