Teams at Karbon

Manage the full mid-market SaaS sales cycle, including prospecting, lead qualification, discovery, outbound engagement, demonstrations, consultative selling, pipeline development, forecasting, and closing new business. Use Salesforce, Gong, Outreach, ChatGPT, and Gemini to manage opportunities, analyze calls, automate follow-ups, and conduct competitive research. Maintain accurate forecasts while consistently pursuing quota attainment and delivering a strong prospect experience.

Build and scale AI automations, agents, data pipelines, governance, spend dashboards, ROI metrics, and internal AI tooling. Manage Claude access, connector security reviews, AI champions, documentation, training, and executive reporting. Partner across departments to deploy production software, measure adoption and cost, and ensure teams own the tools they use.

Own a portfolio of accounting-firm customers, driving retention, renewals, expansion, adoption, and measurable business outcomes. Build executive relationships, success plans, ROI cases, and renewal forecasts; identify churn risks and expansion opportunities using customer data and analytics. Collaborate with Sales, Product, Engineering, Marketing, Implementation, Support, and Education teams to improve customer outcomes and influence product priorities. The role requires strong commercial ownership, strategic communication, cross-functional leadership, and periodic travel.