Teams at Kainos

Provide post-deployment Workday EDM configuration, troubleshooting, advisory, and customer support. Manage requests within SLAs, investigate root causes, support releases and deployments, document solutions, maintain security and privacy compliance, and assist with customer escalations. Collaborate with internal support, product, engineering, and delivery teams while contributing to knowledge sharing and process improvements.

Leads the full delivery lifecycle for global Workday implementation programs, from pre-sales and solution scoping through implementation and handover to application management services. Manages project planning, resourcing, milestones, budgets, contracts, client relationships, requirements, configuration, testing, go-live, and customer satisfaction. Leads blended distributed teams, presents recommendations to senior stakeholders, supports business development, negotiates commercial terms, and drives process improvements.

As a Workday Payroll Consultant, implement and configure Workday solutions, build customer relationships, provide guidance, and support junior team members.