Jobs at Juniper Square

Execute data and document onboarding, process AI-assisted workflows within SLAs, review AI outputs for quality, refine operational procedures, collaborate with customer-facing teams, and serve as an operational contact for internal and external stakeholders.

This role involves providing fund accounting and reporting services, defining workflows, training team members, and ensuring accurate financial reporting in a fast-paced startup environment.

The AI Enablement Lead will design and conduct training programs to improve AI fluency within Juniper Square, focusing on tools like Claude and Cowork. Responsibilities include curriculum development, leading sessions, coaching, and measuring adoption outcomes.

Lead engagement with business teams to develop AI-driven internal applications, managing everything from discovery to production and ensuring high adoption post-launch.

Design and run an AI-native product marketing management system, focusing on messaging, positioning, and enablement materials. Collaborate across teams and maintain a structured knowledge base to optimize outputs for private market operations.

The role involves overseeing fund administration services, managing a team of fund accountants, and ensuring high-quality client interactions and reporting in private equity and real estate sectors.

Lead QA automation efforts for web applications: design, build, and maintain test frameworks (Playwright/Locust), create and run automated and manual tests, validate APIs, leverage AI/LLM tools to author, debug, and optimize tests, analyze failures, and collaborate with engineering to reduce manual effort and improve product quality.

Manage a portfolio of 60–75 mid-market customers: lead onboarding, implementation, product adoption, and renewals; monitor customer metrics and satisfaction; advocate customer needs to product and engineering; contribute to operational improvements; and apply AI tools to improve CSM workflows and outcomes.

Manage and coach a team of Customer Support Specialists, drive transformation through AI tools, enhance customer experience, and ensure support quality.

Partner with Account Executives to lead technical sales: deliver tailored demos, run discovery and POCs, respond to RFPs, influence product roadmap, and support closing by articulating business value to prospects.

Own end-to-end UX for a core product area in an enterprise B2B platform. Design AI-driven features, simplify complex data workflows, run research and tests, collaborate with PMs and engineers, and contribute to the design system to deliver developer-ready artifacts and polished experiences.

As a Data Engineering Architect, lead the transformation of data engineering into a modern platform, oversee architecture and technical leadership, design scalable systems, ensure data quality and governance, and mentor teams for a data-driven culture.

Join Juniper Square as a Senior Fund Accountant to deliver accounting and reporting services, support team operations, and improve service offerings for private market clients.

Lead architecture and evolution of Juniper Square’s distributed services, cloud infrastructure, and developer platform. Design scalable, multi-tenant, event-driven systems; build paved-road developer tooling, CI/CD, and observability. Hands-on coding, prototyping, and performance troubleshooting. Enable production AI/LLM workloads, ensure security/compliance, support enterprise upmarket needs, and mentor engineering teams to raise operational excellence and reliability.

Lead Investor Services as a senior operational executive for Juniper Squares largest, most complex fund administration clients. Oversee Directors and global teams across onboarding, AML, treasury, CRM, and portals; design operating models, QA frameworks, KPIs, and workforce plans; drive cross-functional alignment and enterprise client relationships.

Lead fund administration services, manage a team of fund accountants, ensure customer satisfaction, oversee deliverables, and enhance training processes.

Design, build, and operate production AI systems, enhance backend services, improve reliability, and collaborate on technical projects within the AI-native engineering team.

As a Senior Software Engineer, you will develop core data pipeline components for an AI-native data warehouse, oversee feature delivery, and ensure data quality and reliability.

As a Staff Software Engineer, you'll design and deliver a core data platform, focusing on architecture, pipeline components, and AI integration. This hands-on role emphasizes creating production code and establishing technical standards within a small team.

As a Staff Software Engineer at Juniper Square, you'll lead architectural decisions and develop AI-powered systems, mentoring engineers and ensuring high-quality technical standards while collaborating with cross-functional teams.