Jobs at Iron Mountain

Administers warehouse operations for physical assets, including receiving, auditing, processing, storage, destruction, movement, and shipping. Maintains accurate asset records and reporting, coordinates shipping and receiving schedules, optimizes warehouse space, and ensures facilities and equipment are properly maintained and protected according to established procedures.

Process and organize client records by sorting files, creating labels, and accurately entering high volumes of record numbers. Meet production targets of 120–150 files per hour while maintaining data accuracy, operational compliance, and deadlines. The role also requires physical warehouse work, including prolonged standing and lifting boxes weighing 30–90 pounds.

Designs and implements enterprise cloud and AI solutions for unstructured data workloads. Responsibilities include building ingestion pipelines, API integrations, document extraction and HITL workflows, tuning machine learning models, benchmarking performance, and ensuring security, availability, disaster recovery, and data isolation. The role also supports customer developers, leads technical proofs of concept, mentors engineering teams, develops reusable blueprints, and provides feedback to product engineering.

Processes and prepares high volumes of physical records for scanning, operates scanning equipment, indexes document data across software applications, and maintains accuracy, confidentiality, production standards, and client service requirements. The role requires focused independent work, basic computer proficiency, document handling, and compliance with security protocols. Employees must lift up to 40 pounds and obtain Public Trust clearance.

Leads end-to-end transformation and continuous improvement initiatives across global service delivery. Responsibilities include optimizing processes with Lean Six Sigma, analytics, and automation; designing scalable workflows and governance; deploying Generative AI, robotics, and intelligent document processing; managing organizational change; and embedding risk, compliance, and standard work practices. The role requires cross-functional influence, operational excellence expertise, and the ability to deliver measurable productivity and customer experience improvements.

Manage grid interconnection and power delivery for data center sites. Negotiate utility and system operator agreements, translate technical and contractual requirements into business impacts, coordinate project timelines, oversee contract lifecycle obligations, and align utilities, consultants, sales, construction, and project management teams. Monitor capacity commitments, utilization thresholds, compliance, and customer ramp-up schedules while ensuring reliable power delivery.

Build deal-level pricing models, margin analyses, sensitivity scenarios, and break-even calculations for complex digital services opportunities. Translate technical solution inputs and operational estimates into pricing structures, apply cost benchmarks, analyze discounting and concession trends, and prepare executive presentations for leadership review. The role independently leads multi-variable deal modeling and provides actionable insights to support pricing and margin growth.

Leads continuous improvement and operational excellence across a third-party logistics network. Responsibilities include process optimization, Kaizen events, value stream mapping, facility startups, customer launches, KPI standardization, leadership coaching, and Lean Six Sigma capability development. The role partners with clients and site leaders to improve productivity, quality, velocity, and financial performance across warehouse and logistics operations in North America.

Processes and fulfills protected health information requests by locating, reproducing, and securely releasing records. Verifies requestors and authorizations to ensure HIPAA and state regulatory compliance, maintains service-level standards, and communicates with healthcare staff, patients, and legal requestors. Performs data entry, record tracking, scanning, faxing, and photocopying while resolving inquiries and maintaining accurate customer updates.

Leads a global strategic deals team supporting high-value asset lifecycle management opportunities. Oversees proposals, RFI and RFP responses, stakeholder coordination, project timelines, risk mitigation, and customized client presentations. Partners with sales, marketing, product, and legal teams to improve commercial strategy, content standards, seller enablement, and win rates. The role also manages team processes, reporting workflows, and proposal quality for a global services organization.

Drive account strategy, pipeline growth, consultative sales, proposal development, and end-to-end deal execution for complex IT modernization opportunities across the U.S. Navy, Marine Corps, and Space Force. Lead federal sales pursuits, negotiate agreements, collaborate with solution architects and capture managers, and maintain opportunity tracking in Salesforce.

Oversee daily 3PL operations across warehousing, transportation, fulfillment, inventory, and customer service. Lead and develop large teams, manage KPIs and operational risk, improve processes using Lean or Six Sigma methods, analyze performance data, and maintain profitability through budgeting and P&L oversight. The role may expand to regional multi-site responsibility and requires hands-on leadership in fast-paced warehouse and logistics environments.

Drive digital solutions sales across approximately 24 enterprise accounts by identifying opportunities, conducting workflow discovery, designing tailored transformation solutions, managing the full sales cycle, and collaborating with internal sellers. The role requires solution selling, business development, stakeholder management, and complex software sales expertise. It is remote in Massachusetts with travel of up to 25% for onsite client meetings.

Perform high-volume document preparation and scanning to convert physical records into accurate electronic images. Maintain document sequencing and meet production throughput (minimum 10,000 KPH), follow Imaging Center procedures, provide production updates, and keep a clean, compliant workspace.

Digitize, restore, remediate, and reformat historic analog media into high-quality digital assets. Maintain archival logs, metadata, asset tracking, chain-of-custody records, and quality-control standards. Collaborate with imaging, operations, and project management teams; follow archival, delivery, equipment calibration, and secure handling protocols while managing demanding production schedules.

Supervise daily warehouse and logistics operations, including inbound and outbound shipments, inventory accuracy, production scheduling, labor planning, safety, quality, productivity, and customer execution. Lead, train, and provide feedback to warehouse associates and support staff while resolving employee issues and driving accountability. Use operational data and WMS knowledge to meet KPIs and maintain efficient, accurate, and safe operations.

Drive growth of Iron Mountain’s Asset Lifecycle Management business by developing strategic global OEM accounts. Build executive relationships, create account plans, lead quarterly business reviews, and expand recovery, reuse, and trade-in programs. Coordinate hardware collection, repair, reintegration, product lifecycle management, reverse logistics, and supply chain stakeholders while demonstrating cost reductions and sustainability returns.

Administer and optimize Procore across company and construction projects, managing permissions, settings, templates, reporting, dashboards, data integrity, integrations, and workflows. Provide user troubleshooting, onboarding, training, and subject-matter expertise to project and field teams. Collaborate with IT and operations to integrate enterprise systems, monitor platform performance, adopt new features, and improve operational efficiency.

Leads global SEO and AEO/GEO strategy across 60+ country websites. Oversees technical SEO, site architecture, indexing, AI-driven search optimization, dashboards, agency partners, and cross-functional collaboration to improve organic visibility, conversions, and digital experiences.

Designs scalable contract logistics and warehousing solutions, including facility layouts, workflows, equipment plans, labor models, cost analyses, and pricing proposals. Partners with business development and project management teams to transition designs into operations, analyzes customer data and productivity, and presents technical solutions to clients. Requires experience in contract logistics or warehousing, cost-modeling expertise, AutoCAD or simulation proficiency, and a relevant bachelor's degree or equivalent experience.