Teams at InformData

Verify candidate information by making inbound and outbound calls to employers, academic and military institutions, and references. Document findings accurately, handle escalations, adhere to quality standards, and use multiple computer applications to maintain data integrity and professionalism.

Manage day-to-day client relationships to drive adoption and value realization. Track and analyze usage metrics, identify risks and expansion signals, coordinate cross-functional teams, maintain documentation and success plans, and support Account Executives with data-driven handoffs and renewal readiness.

Lead employee relations by advising leaders, conducting investigations, managing conflict resolution, and ensuring policy compliance. Partner with HR to drive engagement, design training, analyze trends, and support culture initiatives while mitigating organizational risk.