Teams at Hyperion Group

Provides operational support for employee benefits, leave administration, and multi-state workers’ compensation processes. Maintains accurate HRIS and benefits data, supports regulatory compliance, responds to employee inquiries, coordinates with payroll, vendors, carriers, and brokers, administers leave cases, and manages workers’ compensation reconciliation audits and reporting.

Processes and validates first notices of loss, maintains accurate claim records, supports claim and account inquiries, monitors milestones, prepares reports, performs reconciliations, and coordinates with adjusters, carriers, brokers, clients, and internal teams. The role escalates complex issues, supports process improvements, ensures regulatory compliance, and contributes to claims operations and cross-functional projects while working a 10:00 AM–6:00 PM EST schedule.

Supports client and carrier billing by reviewing and delivering invoices, coordinating billing allocations and fee agreements, calculating surplus lines taxes, confirming payment terms, maintaining SOX documentation, resolving billing discrepancies, obtaining premium finance quotes, and supporting carrier audits. Works closely with account management, accounting teams, and carriers to ensure accurate, timely, and compliant financial processing.