Jobs at Hummingbird Healthcare

Support planning and forecasting by building and maintaining financial models, analyzing trends and drivers, and presenting clear recommendations. Own corporate and non-labor expense planning and, over time, financial planning and accounting for technology investments. Partner with cross-functional leaders, use planning tools (Adaptive), automation, and AI to improve processes, and communicate results to support decision-making.

Configure, optimize, and own Epic scheduling tools (Cadence) for clients. Triage and resolve tickets, translate operational decisions into Epic build, maintain referral and notification workflows, create and monitor reports, join client operational meetings, support scheduling optimization projects, and provide technical guidance to clinic and contact center staff.

Maintain and troubleshoot Epic Radiant workflows, resolve tickets, build/test changes, support OpTime and Cardiology interfaces, complete upgrade tasks, document requirements and testing, meet SLAs, and serve as the customer's Radiant subject matter expert.

Build and maintain long-term pipelines of senior Epic and patient access leaders through proactive sourcing and relationship-building. Engage credibly on Epic architecture and access operations, advise internal leaders on hiring timing, track and share pipeline activity, and contribute to talent strategy while operating independently.

Lead Epic architecture for patient access engagements, designing and configuring workflows (Cadence, Prelude, MyChart). Troubleshoot complex configurations, build reusable delivery frameworks, partner with operations and clients, drive telephony/call center integrations, and advise on scope and adoption. Serve as a senior individual contributor and trusted technical authority across clients and internal teams.