Teams at Housecall Pro

Leads multi-channel lifecycle marketing across email, SMS, and in-app messaging. Develops personalized campaigns using Liquid and Mustache, configures webhooks and event-based journeys, segments audiences, and partners with Product, Data, Martech, Engineering, content, and design teams. Builds and tests campaigns, monitors performance, ensures GDPR, CAN-SPAM, and SMS compliance, and optimizes engagement and conversions through analytics and experimentation.

Lead growth product strategy and execution to drive customer acquisition, onboarding, adoption, and retention. Define product vision, prioritize hypotheses, conduct research, and collaborate with Engineering, Design, Marketing, Sales, and Support. Manage roadmaps, sprints, launches, experimentation, pricing, and post-launch performance analysis. Use data, customer feedback, growth technologies, AI tools, and automation to improve product outcomes and team effectiveness.

Owns product strategy, roadmap, and execution for AI-powered experiences serving home service professionals. Responsibilities include researching workflows, defining requirements, shaping model behavior and user experiences, prioritizing roadmaps, establishing product and AI performance metrics, coordinating launches, and improving products through customer feedback and analytics. The role partners closely with Engineering, Design, Data, Marketing, Sales, Customer Success, Operations, and AI platform teams.