Teams at Higginbotham

Manages commercial insurance accounts by designing coverage programs, preparing proposals and applications, coordinating renewals and remarketing, advising clients on coverage and audits, supporting producers, resolving issues, maintaining carrier relationships, and pursuing referrals. Provides mentoring to customer service representatives while ensuring accurate, timely transaction processing and compliance with agency standards.

Manages employee benefits client accounts, serving as the primary client and carrier contact. Responsibilities include handling service requests, preparing renewals and proposals, analyzing plan options, calculating premiums and payroll deductions, supporting open enrollment, processing carrier transitions, maintaining compliance with benefits regulations, and advising clients. The role also supports producers with new and renewal business while maintaining accurate account records and strong carrier relationships.

Manage employee benefits accounts, coordinate client and carrier workflows, support renewals and bids, conduct enrollment meetings, resolve claims and eligibility issues, and recommend benefit-plan changes. The role develops client relationships, coordinates third-party vendors, maintains compliance awareness, and supports sales and service activities. This is a remote Houston-based position requiring occasional travel to Richardson, Texas.