Jobs at Hello Heart

The Senior Product Manager will lead product lifecycle from opportunity sizing to launch, focusing on B2B2C products and measuring business impacts.

The Vice President of Customer Success will lead the client success organization, focusing on retention, growth, and measurable outcomes through strategic execution and team development.

Lead strategic initiatives to drive growth, manage complex challenges, and execute projects from inception to implementation. Develop actionable insights and track progress against established KPIs and OKRs.

The Senior Manager, GTM Enablement will enhance the Customer Success team's operations by documenting procedures, creating scripts, synthesizing insights, and conducting training.

The Director, Consultant Relations will develop relationships with consulting firms, support sales efforts, and collaborate with internal teams to drive growth for Hello Heart's cardiac health solutions.

The Vice President Sales, Strategic Employer Accounts will develop strategic relationships with employer-sponsored health plans, secure new business, and facilitate client transitions to the Customer Success team.

The Associate Director, Client Success role involves managing strategic client accounts in the public sector, driving revenue growth, retention, and collaboration across healthcare organizations while ensuring measurable client outcomes.

The SMB Enterprise Sales Director at Hello Heart focuses on building relationships with client executives, securing new business, and driving successful sales strategies for SMB enterprise accounts in the employer-sponsored health sector.

The Technical Operations Lead will optimize Zendesk and automate workflows while developing reporting systems to enhance the Support organization, focusing on AI integration and process improvement.

The Director, Client Strategy and Growth will focus on client retention and growth, developing strategies, managing relationships, and driving revenue at Hello Heart.

The Senior User Support Specialist will support users with technical expertise and empathy, managing escalations, optimizing processes, and driving user satisfaction while adhering to security policies.