Jobs at The Hanover Insurance Group

Underwrites and sells new and renewal middle-market technology accounts, evaluating risk, pricing, coverage, liability, professional, and cyber exposures. Manages a complex portfolio to achieve profitability, growth, retention, and premium goals. Builds agency and customer relationships, develops territory business plans, negotiates accounts, presents solutions, mentors team members, and advises underwriters on technology risk appetite and controls.

Lead the development, maintenance, and regulatory compliance of Management Liability and Professional and Executive Lines insurance products, including D&O, EPL, Fiduciary Liability, Cyber, Crime, and Kidnap & Ransom. Draft coverage forms, analyze regulatory and judicial environments, conduct market research, develop filing strategies, respond to insurance department inquiries, support underwriting strategy, and mentor Product Analysts.

Leads small commercial sales strategy across the Southeast region, directing and coaching sales managers, developing territory plans, strengthening agent partnerships, and driving premium, growth, quality, and agency management objectives. Collaborates with underwriting, field leadership, actuarial, operations, marketing, claims, and other stakeholders to execute regional strategies, assess opportunities, develop talent, manage performance, and improve sales capabilities.

Conduct technical evaluations, field surveys, and loss analyses for commercial insurance policyholders. Identify exposures and controls, prepare underwriting reports, deliver risk service solutions, and follow up on recommendations. Build collaborative relationships with underwriting and agency partners, participate in business and renewal meetings, and communicate persuasive risk perspectives. The role requires independent work, strong analytical and communication skills, project management ability, facility walkthroughs, ladder climbing, and travel as needed.

Manage complex, high-value insurance claims involving significant legal, financial, and reputational exposure. Lead investigations, coverage and liability analysis, reserving, litigation strategy, negotiations, and claim resolution. Direct defense counsel, collaborate with underwriting, reinsurance, agents, vendors, and legal teams, and serve as a claims subject matter expert. Mentor colleagues, improve workflows and training, provide reporting, support policy and underwriting improvements, and participate in industry education.

Leads Marine specialty underwriting and sales performance across assigned territories. Develops business strategies, drives profitable new and renewal business, manages agency relationships, evaluates underwriting quality, allocates referrals, delegates authority, and identifies training needs. Oversees portfolio and renewal workflows, profit improvement, rate and retention decisions, and resource planning while mentoring underwriters and collaborating with distribution, branch, and operations leaders.