Teams at Group O

Design polished, responsive web experiences spanning UX/UI, digital merchandising, marketing, and acquisition. Create high-fidelity designs and reusable Figma components, evolve visual language and dark-mode systems, prepare assets in Photoshop, and collaborate with developers to ensure accessible, feasible implementation. Manage assignments from concept through delivery while incorporating feedback and meeting deadlines. Preferred experience includes motion design, prototyping, e-commerce, conversion-focused design, and emerging AI creative tools.

Leads enterprise MarTech and CRM programs across marketing, analytics, engineering, data, creative, legal, brand, and external partners. Manages integrated plans, governance, dependencies, risks, approvals, executive reporting, and technical delivery constraints. Coordinates platforms including Salesforce Marketing Cloud, Braze, customer data platforms, and digital asset management systems. Supports AI-enabled marketing implementations and workflow improvements while influencing stakeholders without direct authority.

Provides call center support to State of Texas employees and retirees regarding health insurance, retirement plans, paid time off, and other benefits. Explains eligibility, enrollment, coverage, and plan details; resolves discrepancies, denials, billing issues, and technical challenges; documents interactions; protects confidential information; conducts benefits education sessions; and recommends process improvements. Requires strong customer service, communication, problem-solving, computer, and benefits administration skills.