Teams at Grafana Labs

Develop and lead account marketing strategies for Grafana Labs’ largest enterprise customers. Partner with sales, regional marketing, customer marketing, product marketing, events, demand generation, and other teams to create targeted programs that deepen relationships, increase product adoption, engage executives, and support account growth. Measure account-level impact, identify successful approaches, and turn them into repeatable marketing plays.

Partners with Sales to lead technical customer engagements, deliver product demonstrations and presentations, support technical evaluations, articulate Grafana’s value, and help close opportunities. The role gathers customer and competitive feedback for Product and Engineering teams while creating documentation, blog posts, videos, and enablement materials. Success requires strong technical pre-sales experience, communication skills, customer problem-solving ability, judgment, collaboration, and self-direction in a remote international environment.

Serve as a customer-facing technical product expert supporting sales growth. Partner with Sales to deliver presentations, demonstrations, technical evaluations, enablement, and competitive guidance; own technical customer engagements and help close opportunities. Gather customer feedback for Product and Engineering, drive product conversations, and create documentation, blog posts, videos, and knowledge-base content. The role requires strong communication, technical problem-solving, collaboration, judgment, and self-direction in a remote international environment.