Jobs at Fortive

Designs intuitive, user-centered healthcare SaaS experiences through research, wireframing, prototyping, usability testing, and interaction design. Builds design systems and component libraries, collaborates with product and engineering teams, and incorporates accessibility, responsive design, and HIPAA compliance considerations. Translates complex healthcare workflows into user-friendly solutions and communicates design rationale across cross-functional teams.

Leads front-end product innovation for a medical equipment QA portfolio. Responsibilities include market and competitive analysis, voice-of-customer research, opportunity sizing, product concept development, roadmap and portfolio strategy, business case creation, investment prioritization, requirements definition, and cross-functional alignment. The role identifies unmet customer needs, validates product-market fit, and supports lifecycle decisions to drive differentiated products and revenue growth.

Manage overdue customer accounts and support timely receivables collection. Responsibilities include contacting customers, resolving past-due balances and remittance deductions, reconciling accounts, researching payment activity, maintaining collection records, preparing reports, and collaborating with Billing, Legal, and Customer Success. The role also identifies process improvements and supports accurate, efficient cash collection while handling confidential information.

Own customer success relationships for a SaaS facilities-management platform. Responsibilities include developing success plans, driving product adoption, monitoring customer health, identifying risks and expansion opportunities, coordinating escalations, advocating for customers, leading strategic meetings, and partnering with Sales, Support, Product, and Professional Services. The role requires platform expertise, strong communication, consultative relationship management, organizational skills, and effective use of CRM and customer-success systems.

Leads global human resources strategy for a SaaS organization, including workforce planning, talent acquisition, organizational design, culture, employee engagement, leadership development, HR operations, and international employment compliance. Advises executive leadership, manages global HR teams, develops scalable people programs, and drives organizational transformation, performance, and continuous improvement across multiple geographies.

Leads and develops a globally distributed engineering team while shaping technical strategy, modernizing a SaaS platform, and building scalable solutions with .NET, React, APIs, and cloud technologies. Responsibilities include mentoring engineers, influencing architecture, improving CI/CD, reliability, delivery practices, and advancing responsible AI adoption across engineering.

Leads and develops a globally distributed software engineering team while remaining 50% hands-on. Responsibilities include driving technical strategy and modernization, building scalable SaaS solutions with .NET, React, APIs, and cloud technologies, improving CI/CD and reliability, mentoring engineers, influencing architecture, and advancing responsible AI use across engineering.

Leads enterprise product and AI security strategy, secure-by-design implementation, SDLC controls, AI model risk management, product security architecture, vulnerability and incident management, software supply-chain integrity, regulatory alignment, and acquisition integration. Oversees security teams and partners across operating companies, establishes metrics and standards, supports customer security requirements, and reports program effectiveness and risk to executive leadership and the Board.

Manage a high-volume B2B SaaS customer portfolio across North America, driving renewals, upsells, cross-sells, retention, and product adoption. Responsibilities include account health monitoring, customer engagement, revenue forecasting, CRM management, churn mitigation, and cross-functional collaboration with Customer Success, Marketing, Product, and Professional Services.

Manage strategic enterprise customer relationships from onboarding through renewal. Develop success strategies, drive adoption and measurable outcomes, monitor account health, mitigate churn, conduct business reviews, provide training, and identify expansion opportunities. Coordinate renewals, issue resolution, and internal stakeholders while advocating for customer needs. Maintain CRM accuracy and travel to customer sites up to 25% of the time.

Design, implement, and administer global compensation and equity programs. Provide strategic compensation consulting to HR and business leaders, conduct market and pay fairness analyses, lead annual salary and rewards planning, manage equity grant administration and vendor relationships, and build communications and metrics to measure Total Rewards effectiveness.

Drive full-cycle enterprise SaaS sales for RSO Assist, including pipeline development, consultative discovery, demonstrations, proposals, negotiation, and closing. Partner with Account Managers and cross-functional teams to develop strategic opportunities, manage territories and forecasts, achieve quotas, and engage executive, operational, compliance, IT, and finance stakeholders. Maintain expertise in radiation safety workflows, SaaS models, and competitive solutions while supporting complex sales cycles and customer modernization initiatives.

Administer and optimize a global Microsoft 365 environment across Teams, SharePoint Online, OneDrive, Power Platform, and Copilot. Troubleshoot complex incidents, manage platform governance and security, automate administration with PowerShell and Power Automate, support identity and compliance controls, document procedures, and oversee managed service providers handling priority incidents.

Manages post-sale SaaS client relationships, monitors product usage, supports adoption, resolves concerns, and drives renewals, upsells, and expansion revenue. Maintains account records in CRM systems, collaborates with sales, marketing, support, and technical teams, and reports on account performance. Requires strong communication, negotiation, organization, technical aptitude, and at least two years of account management experience, preferably in SaaS.

Leads Accruent’s global, multi-product B2B SaaS revenue organization, owning new business, account management, renewals, expansion, revenue operations, partnerships, and commercial strategy. The CRO will drive sustainable bookings and ARR growth, improve retention and forecast accuracy, expand emerging markets, strengthen routes to market, and build a high-performance culture. This executive will transform commercial operations, develop leaders, manage strategic customer relationships, and partner cross-functionally to accelerate growth across the company’s software and AI portfolio.

Leads sales and marketing strategy for Intelex, a global provider of environment, health, safety, and quality software solutions. The posting provides company and team information but no specific responsibilities, qualifications, compensation, travel, or clearance requirements.

Provides Tier 2 technical support by troubleshooting escalated application incidents involving logs, APIs, databases, authentication, integrations, and release changes. Reproduces issues, identifies root causes, communicates clearly with technical and non-technical audiences, coordinates with Engineering and Product, documents resolutions, improves support processes, develops technical content, and supports Tier 1 teams. The role includes ownership of customer escalations, multi-product proficiency, and scheduled after-hours support rotations.

Manage strategic SaaS customer accounts to drive retention, renewals, expansion, and long-term success. Serve as the primary customer contact, conduct business reviews, develop account plans, identify upsell and cross-sell opportunities, manage forecasts and CRM records, monitor customer health, and coordinate with Sales, Customer Success, Product, Professional Services, Legal, and Finance teams. The role requires consultative selling, relationship management, negotiation, and experience navigating complex enterprise contracts and procurement processes.

Sell Accruent enterprise software solutions to new and existing strategic accounts across the USA and APAC. Responsibilities include generating revenue, expanding existing business, developing executive-level relationships, managing complex multi-site accounts, coordinating consultative sales strategies, and presenting proposals. The role requires enterprise software sales expertise, strong communication and analytical skills, industry knowledge, and travel of up to 50%.

Manages supplier contract intake, due diligence, stakeholder reviews, approvals, negotiations, execution, and administration. Coordinates Legal, Privacy, Information Security, Compliance, Procurement, Finance, and business teams to ensure agreements meet governance requirements. Oversees NDAs and low-risk contracts, identifies risks, maintains contract records and reporting, improves workflows and policies, and supports workload prioritization. Requires strong contract administration, commercial contracting, process improvement, communication, and stakeholder management experience.