Teams at Flex (flex.one)

The Director of Performance Marketing will own Flex’s performance marketing, paid acquisition, SEO, GEO, website optimization, attribution, and self-serve growth. The role includes improving CAC and channel ROI, building a marketing team, managing agencies, partnering with Sales, RevOps, Product, Brand, Legal, and Compliance, and leading acquisition, activation, conversion, lifecycle, launch, and content initiatives.

Review KYC and KYB applications, verify identities and beneficial owners, investigate adverse media, sanctions, and PEP alerts, conduct enhanced due diligence, document risk decisions, and manage periodic or event-driven reviews. The role also supports quality assurance, process improvement, regulatory monitoring, and collaboration with Risk, Operations, Support, and banking partners while helping build Flex’s new KYC function.

Investigate transaction-monitoring alerts and unusual customer activity for money laundering, fraud, account takeover, and other financial crimes. Disposition alerts, conduct enhanced due diligence, write case narratives, support UAR/SAR filings, maintain case records, and escalate suspicious activity. The analyst will also identify detection gaps, improve monitoring rules and procedures, support quality reviews, and collaborate with Risk, Operations, Support, Engineering, and KYC teams while helping build Flex’s financial crimes program.