Jobs at Five9

The Senior DevOps Engineer will enhance CI/CD capabilities for cloud services, focusing on automation, operational excellence, and collaboration with engineering teams to ensure reliable deployments and solutions.

The role involves executing legal processes for sales, negotiating complex agreements, collaborating with multiple internal teams, and improving legal documentation for a cloud-based service company.

The Principal Product Manager will lead the integration of Five9's services with Google GECX, focusing on AI agent capabilities and user experience. Responsibilities include driving product strategy, managing cross-functional teams, and engaging with stakeholders to enhance customer experience.

The Strategic Sales Director creates and closes sales within named accounts, aligning business needs with Five9's cloud solutions, and managing post-sales support.

Lead the CRM & SDK engineering team to build CRM integrations (MS Dynamics, ServiceNow) and extend platform APIs. Mentor engineers, drive architecture and SLO/SLI, perform code reviews, manage backlogs with Product and scrum teams, coordinate vendor relationships, report progress to leadership, and participate in on-call rotations.

The Enterprise Sales Director is responsible for driving revenue by acquiring new customers, managing sales cycles, and meeting sales quotas while ensuring customer satisfaction.

The Enterprise Sales Director is responsible for acquiring new customers, driving revenue, and managing the sales cycle within a designated region or accounts.

The WEM Ops Analyst will manage and coordinate Workforce Engagement Management, ensuring timely task completion while facilitating communication among stakeholders and contributing to risk management.

The Integrated Marketing Manager will develop creative marketing strategies, manage global campaigns, and collaborate cross-functionally to optimize marketing performance.

The consultant will implement and train clients on Verint WEM solutions, managing projects and ensuring customer success through effective communication and risk management.

Lead the indirect tax function, ensuring compliance with tax laws, managing a team, and developing strategies to minimize tax liabilities. Oversee tax compliance for SaaS/Telecom products, regulatory filings, and audits while collaborating across teams.

The Senior DevOps Engineer will design and maintain cloud infrastructure, enhance developer tooling, drive automation, and monitor environments to ensure reliability and scalability while collaborating with engineering teams.

Implement and support DNS and Kubernetes architecture in a private cloud environment, ensuring scalability, resilience, and performance optimization through IaC tools, while collaborating with teams and managing incidents.

The Mid-Market Account Director manages customer relationships, develops sales strategies, upsells products, and drives revenue within existing accounts, while ensuring customer satisfaction.

The Director, Employment & Litigation Counsel will advise on global employment laws, manage litigation, mitigate risks, and collaborate with internal teams while providing strategic legal counsel to senior management.

The AVP, Enterprise Sales West leads the sales team, manages regional sales activities, develops business plans, and ensures revenue goals are met while fostering team success and customer engagement.

Responsible for leading the internal audit function, developing risk-based audit plans, ensuring financial and operational compliance, and providing strategic leadership to enhance risk management and governance processes.

The Senior Manager, Engineering - AI Agents leads engineering for AI Agent software development, managing a team to implement scalable, production-ready systems that enhance customer experience through automation.

The Senior Product Designer will lead user-centered design initiatives, collaborate with cross-functional teams, create prototypes, and mentor other designers to enhance the user experience of Five9 products.

The Senior Corporate Counsel will draft, review, and negotiate commercial agreements, advise on legal risks, and collaborate with internal teams to support sales and compliance, specifically focusing on technology and AI-related transactions.