Jobs at First American Title

Oversee multiple medium-to-large projects from planning through delivery, including project plans, budgets, schedules, risks, resources, status reporting, and issue resolution. Facilitate cross-functional meetings, coordinate deliverables, monitor project performance, and communicate progress to teams, management, clients, and sponsors. Projects may involve mortgage servicing transfers and technology initiatives.

Provides underwriting counsel and authorization for commercial real estate title insurance transactions. Evaluates transaction risk, applies underwriting guidelines, approves title insurance commitments and policies, advises teams on real estate settlement services, and develops underwriting standards. The role requires a licensed South Carolina attorney with title underwriting experience, strong real estate law knowledge, analytical and negotiation skills, and the ability to resolve complex issues collaboratively.

Oversee multiple medium- to large-scale projects from planning through delivery. Create project plans, schedules, budgets, risk and contingency plans, status reports, and other documentation. Coordinate cross-functional teams, resources, milestones, and deliverables; facilitate meetings; monitor costs and risks; resolve issues; and communicate project status to management, clients, and stakeholders. Projects may involve mortgage servicing transfers and technology initiatives.

Processes and maintains variable- and fixed-rate HELOC accounts, including draw reviews, segment setup, billing validation, interest calculations, loan maintenance, exception reporting, and discrepancy resolution. Supports customer escalations, regulatory compliance, documentation, workflow monitoring, and process improvement while collaborating with internal teams and external partners to ensure accurate and timely mortgage servicing.

Build and maintain relationships with assigned mortgage and real estate clients, provide complex customer service, deliver training and product demonstrations, troubleshoot Zendesk and Valon issues, coordinate escalations and cross-functional meetings, develop client materials, report on account activities, and recommend process, product, and software improvements.

Analyzes operational data and business processes to identify problems, define requirements, develop solutions, and improve data content and profitability. Manages data aggregation projects, creates reports, documents processes, trains offshore resources, and standardizes procedures. Partners with business stakeholders, vendors, and subject matter experts while applying data metrics, audit procedures, and strong analytical and communication skills.

Designs, develops, tests, and documents scalable data architectures, applications, ETL pipelines, and data warehouses. Improves data delivery infrastructure, automates processes, troubleshoots data issues, and ensures data reliability, quality, and validation. Collaborates with developers, architects, analysts, data scientists, and business teams to deliver effective data solutions. The role also requires database performance tuning, maintenance, monitoring, and occasional work outside normal hours.

Coordinates commercial title workflows, vendor relationships, order requests, file status, document completeness, and settlement preparation. Reviews title data, resolves service issues, monitors vendor performance, supports onboarding, escalates complex title matters, and manages vendor-related projects, schedules, standards, and procedures while maintaining communication with internal stakeholders and external partners.

Examines commercial real estate titles across Maryland jurisdictions by researching public records, verifying ownership and legal descriptions, identifying liens, easements, leases, and other restrictions, and resolving discrepancies. Prepares accurate title commitments and reports while collaborating with underwriters, clients, and internal partners to support complex multi-property transactions. The role requires independent analysis, strong organization, legal and real estate terminology knowledge, and proficiency with office and property research tools.

Assist escrow branch operations with disbursement processing by setting up ledgers, reviewing supporting documents, entering closing statement data, balancing files, verifying funds, and preparing closed files for disbursement. Coordinate with escrow officers and title agents to resolve discrepancies and distribute funds accurately. The role requires basic accounting knowledge, settlement statement familiarity, strong analytical and customer service skills, attention to detail, and flexible hours.

The role involves conducting title research, compiling search packages, and interpreting tax records. It requires independent judgment and problem-solving skills and may involve teaching less experienced team members.