Teams at Federato

The Associate Customer Success Manager will lead project planning, execution, and delivery for customer projects, managing stakeholder coordination and support requests while ensuring high-quality standards and user training.

As a Forward Deployed Engineer II, you will code, implement customer solutions, manage timelines, engage with clients, and improve internal processes. You’ll also mentor junior members and document best practices.

Lead a team of Forward Deployed Engineers and Technical Program Managers to deliver technical solutions for customer accounts, ensuring implementation timelines and business outcomes are met while driving process improvements.