Teams at EverCommerce

Own growth marketing and customer acquisition strategy for an assigned B2B SaaS business. Manage funnel performance, integrated campaigns, forecasting, experimentation, channel optimization, and pipeline contribution. Partner with Sales, Revenue Operations, Product Marketing, and cross-functional marketing specialists to improve acquisition, conversion, attribution, and marketing efficiency. Develop strategic growth plans, identify opportunities, and drive accountability without necessarily managing execution teams directly.

Own a portfolio of mid-market healthcare customers using an EHR platform, driving retention, expansion, adoption, and measurable business outcomes. Lead consultative workflow discussions, business reviews, escalations, risk mitigation, renewals, and expansion opportunities. Partner cross-functionally with Product, Engineering, RCM, Support, and Sales while maintaining customer health and forecasting data in Salesforce or another CRM.

Leads end-to-end process improvement across healthcare software functions by mapping current workflows, analyzing operational data, identifying constraints, redesigning processes, and driving adoption. Establishes measurable baselines, operating metrics, standard work, and training; partners with engineering on automation, Finance on savings measurement, and business leaders on sustained change.