Teams at Ever.Ag

Own enterprise dairy accounts as primary CSM—drive adoption, execute engagement plans, manage renewals/upsell, run executive reviews, monitor customer health, resolve escalations with cross-functional teams, and influence product roadmap while maintaining CRM data integrity.

Lead MES (Orbis) implementations: run discovery, configure and customize systems using SQL, deliver trainings, triage production incidents, manage multiple projects, and collaborate with global teams to drive successful go-lives and adoption.

Manage producer payrolls, plant billing, milk purchases, and pooling for multiple clients. Validate payments to Federal Order rules, reconcile weights and lab data, maintain audit-ready records, lead communications, troubleshoot issues, develop SOPs and training, serve as Tier II payroll support, and collaborate with cross-functional teams for KPI reporting and client service.