Teams at EPRO Services, Inc.

Serve as primary technical authority for Appian BPM operations: install, upgrade, patch, deploy, monitor and correct processes, manage permissions, migrate platforms, troubleshoot servers and applications, and provide ongoing technical support and maintenance.

Design, develop, and support IBM Cognos TM1 planning, forecasting, analytical and reporting solutions. Work independently and with vendor/customer teams, interact with business users, and partner with Tech Lead and management to meet stakeholder expectations.

Administer, deploy, troubleshoot, maintain and upgrade Appian BPM applications (v6.1). Manage Appian application permissions, apply patches and updates, migrate Appian services to new platforms, and provide server/application-level support and customer-focused technical troubleshooting.