Jobs at Ensono

Provide transactional legal support for global sales and outsourcing deals: draft, review, negotiate complex commercial agreements, assess and mitigate legal and business risk, coordinate internal stakeholders, project-manage deals to close, advise on contract disputes, train teams, and improve contracting processes to enable revenue generation.

Leads enterprise technology solution architecture and transformation initiatives for managed services clients. Designs cloud, infrastructure, outsourcing, migration, and modernization solutions; facilitates discovery and architecture workshops; develops roadmaps, business cases, pricing models, proposals, and implementation plans. Acts as a trusted executive advisor, leads multidisciplinary teams and complex pursuits, partners with product and PMO organizations, and oversees architecture through migration, cutover, troubleshooting, and operational handoff.

Leads and scales an enterprise account management team overseeing partner relationships and managed services delivery. Sets strategic vision, operational standards, KPIs, budgets, and profitability targets; drives retention, renewals, account expansion, and partner satisfaction. Oversees portfolio health, escalations, executive reviews, governance, and corrective actions while recruiting, coaching, and developing distributed teams. Partners cross-functionally on service delivery, forecasting, contract renewals, resource optimization, and strategic growth initiatives.

Leads Ensono’s North America base sales organization, owning regional growth strategy, executive client relationships, renewals, expansions, forecasting, pipeline management, complex negotiations, and revenue retention. Develops sales leaders and scalable operating models while partnering with delivery, operations, and solutions teams to improve client outcomes and lifetime value across managed services and hybrid IT accounts.

Supports mainframe ISV software installation, upgrades, configuration, testing, customization, maintenance, monitoring, and incident resolution. Provides on-call support, researches new software, handles changes and problems, collaborates with vendors and technical teams, and assists with z/OS systems programming. Responsibilities also include DB2 and IMS database maintenance, backups, space management, performance troubleshooting, data refreshes, job monitoring, and resolving high-priority database issues.

Serves as the strategic architect and technical lead for enterprise observability, APM, telemetry, and SRE ecosystems. Designs unified monitoring across hybrid cloud, Kubernetes, and legacy environments; establishes SLOs, SLIs, error budgets, and incident-response practices; leads automation using Ansible, Terraform, Python, and GitOps; and develops secure, scalable telemetry pipelines. The role also leads FOAK implementations, monitoring migrations, vendor transitions, knowledge-transfer programs, major incident escalations, operational handoffs, and engineering-team mentoring.

Designs and operates enterprise observability, monitoring, telemetry, and automation solutions across infrastructure, applications, IoT platforms, and cloud environments. Responsibilities include managing Grafana and Instana ecosystems, dashboards, alerts, telemetry pipelines, incidents, RCA, databases, and platform health. Automates provisioning, monitoring deployment, remediation, and operational workflows using Python, PowerShell, Bash, Ansible, and Puppet. Supports 24x7 operations, major incidents, ITIL processes, service onboarding, documentation, and cross-functional reliability initiatives.

Develop, maintain, support, troubleshoot, and optimize enterprise mainframe applications using COBOL, CICS, JCL, DB2, and VSAM. Handle incidents, service requests, and change requests across waterfall and agile projects. Provide technical documentation, evaluate implementation options, resolve complex application and integration issues, and guide junior team members.

Architects, develops, and maintains high-performance C++ applications with advanced memory management and multithreaded architectures. Owns critical system components, build systems, CI/CD pipelines, containerization, debugging, profiling, and performance tuning. Leads code reviews, technical planning, and system design while mentoring engineers. Works in Linux environments with Python, shell scripting, SQL, and Git, and collaborates across teams to improve reliability, scalability, and technical growth.

Designs, develops, maintains, troubleshoots, and enhances enterprise mainframe applications using COBOL, CICS, JCL, DB2, and VSAM. The role includes performance tuning, database optimization, incident and change request management, technical documentation, requirements analysis, and implementation planning. Acts as a technical lead, supports critical applications, works across Agile and waterfall methodologies, and guides junior team members.

Supports enterprise mainframe ISV software through installation, upgrades, testing, configuration, customization, maintenance, monitoring, and implementation. Handles incident, change, and problem resolution, participates in on-call support and technical projects, communicates with vendors, researches new software, and assists teams with z/OS-related technical issues. Requires strong knowledge of z/OS, SMP/E, TSO/ISPF, SDSF, JCL, USS, security, and systems programming.

Provide 24/7 technical support for CICS TS and related OEM products on IBM z/OS mainframes. Responsibilities include fulfilling customer service orders, troubleshooting, installing and maintaining software, supporting operating system upgrades, customer migrations, disaster recovery, product fixes, and ITSM change control. The role requires collaboration across functional teams, project support, schedule management, and occasional weekend or on-call work.

Provides premium CICS TS support for mainframe clients, including customer service orders, incident resolution, OEM software installation and maintenance, z/OS upgrades, customer migrations, disaster recovery activities, and ITSM change control. The role requires 24/7 support availability across time zones, on-call work, weekend scheduling, strong CICS configuration and tailoring expertise, SMP/E experience, and collaboration with project and functional teams.

Manages global financial consolidation, monthly close, and financial reporting under US GAAP. Leads technical accounting initiatives, audit support, control remediation, balance sheet reconciliations, and continuous process improvements. Partners with global accounting and business teams in a matrixed environment, serves as a financial systems power user, and leads, coaches, and develops the financial reporting and consolidation team.

This role focuses on designing automation solutions across multiple platforms, reducing human intervention through innovative engineering, and enhancing system performance using agile methodologies.

Lead installation, maintenance, evaluation, and migration of ISV mainframe products on IBM z/OS. Manage SMP/E-based software lifecycle, perform product comparisons and migrations, troubleshoot ISV integrations, develop migration runbooks, and support performance tuning, capacity planning, and incident resolution with application teams and vendors.

Lead commercialization of AI-enabled mainframe managed services by productizing platform capabilities, defining pricing and packaging, owning roadmap and lifecycle, aligning cross-functional stakeholders, and enabling sales to scale repeatable, profitable offers driven by automation and platform innovations (Telum/Spyre).