Jobs at Elsevier

Leads global commercial strategy workstreams for a healthcare education portfolio, evaluating market opportunities, investments, pricing, monetization, partnerships, and regional prioritization. Conducts data-driven research and builds revenue models to guide portfolio and product decisions. Collaborates with Product, Strategy, Marketing, Sales, and Customer Success teams across global markets, translating customer, competitive, and market insights into recommendations that support sustainable growth.

Lead technical presales activities for data, software, analytics, and AI solutions. Conduct customer discovery, translate business and scientific needs into use cases and architectures, deliver tailored demonstrations, develop proposals, and support proofs of concept and pilots. Advise customers on LLMs, RAG, agents, knowledge graphs, and responsible AI while collaborating with Sales, Product, Professional Services, and Marketing teams to ensure feasible, scalable solutions.

Lead complex EHR integration discussions with healthcare customers, translating technical requirements into suitable clinical solutions. Manage access and entitlement workflows, support configuration and implementation, document integration best practices, answer technical questions, and improve processes that enhance customer satisfaction and retention. Collaborate with implementation leads, customer IT teams, and internal departments across solutions involving HL7, FHIR, OAuth, SAML, SMART on FHIR, and single sign-on.

Develop and enhance trade and commercial reporting solutions using Snowflake, Tableau, and related BI tools. Modernize manual and legacy reporting workflows into automated dashboards and scalable analytical solutions. Translate queries and business rules across data platforms, validate reporting accuracy, investigate discrepancies, document workflows, and partner with commercial and senior stakeholders to deliver actionable insights.