Jobs at Dropbox

Implement Dropbox SaaS solutions for SMB, mid-market, and enterprise customers from kickoff through post-launch handoff. Manage configuration, integrations, identity setup, migrations, testing, enablement, and go-live across concurrent implementations. Translate solution designs into delivery plans, lead technical workshops, troubleshoot issues, document decisions, and coordinate with internal teams and partners. Improve implementation consistency through reusable documentation, playbooks, and deployment feedback.

Build and maintain application security tooling, automation, libraries, and custom Semgrep or CodeQL rules. Integrate secure development controls into SDLC workflows, conduct targeted code reviews, support vulnerability remediation, and advise engineering, product, GRC, and AI/ML teams across web, mobile, and desktop products. The role also contributes to threat modeling, security education, penetration-test and bug-bounty response, and potentially security on-call rotations.

Lead FleetDM migration and engineer shared endpoint platform capabilities across Windows, macOS, and Linux. Build automation, integrations, configuration-as-code workflows, monitoring, controlled deployments, and recovery processes. Improve platform reliability, visibility, maintainability, and operational efficiency while partnering with Security, IAM, infrastructure, and support teams. Mentor engineers, coordinate phased adoption, and establish dependable endpoint health and remediation workflows.

Designs, deploys, and operates IAM controls across cloud and on-premises infrastructure. The role secures human, service, workload, and AI-agent identities through authentication, authorization, least privilege, lifecycle automation, policy guardrails, monitoring, and incident response. Responsibilities include implementing IAM integrations, access reviews, threat modeling, security automation, and reliable on-call operations while partnering with infrastructure, platform, and incident response teams.

Design, deploy, and operate security controls for Dropbox’s AI and agentic infrastructure across cloud, Kubernetes, data stores, and on-premise systems. Secure authentication, authorization, networking, AI tools, and non-human workloads while addressing prompt injection, poisoning, supply-chain, and MCP risks. Lead security initiatives, harden infrastructure, automate policy and security operations, and collaborate cross-functionally to protect customer data. Participate in on-call rotations as required.

Leads a multidisciplinary data science and data engineering team supporting Finance. Sets strategy, prioritizes initiatives, guides analytical models and data architecture, advances AI and machine learning applications, improves data quality and reliability, establishes scalable operating processes, and communicates technical recommendations to Finance and executive stakeholders. The role also manages talent, oversees forecasting and decision-support outcomes, and drives measurable business impact.

Administer global equity programs, including RSU releases, equity grants, reconciliations, SOX compliance, audits, SEC filings, employee communications, and participant support. Maintain accurate equity and demographic records and monitor the Workday-Shareworks integration. Collaborate with Payroll, People Operations, Tax, Accounting, auditors, and other stakeholders on compensation planning, compliance, mobility, acquisitions, and securities matters.

Supports and optimizes Dropbox’s legal operations infrastructure, including workflows, legal technology, reporting, knowledge management, vendor engagements, and process automation. The role manages systems such as JSM, Confluence, Ironclad, and legal AI tools; coordinates with Legal, IT, Finance, Procurement, and Compliance; supports platform rollouts and user training; translates business needs into configurations; and drives projects, troubleshooting, documentation, and operational efficiency.

Leads Dropbox’s company-wide pricing, packaging, and monetization strategy across product-led and sales-led growth. Develops pricing architecture, AI monetization models, business cases, financial models, experimentation practices, governance, and performance metrics. Partners with Product, Finance, Sales, Marketing, Data Science, and executives to guide high-impact decisions, improve profitability, and translate strategy into execution. Manages and develops a team while expanding Dropbox’s broader monetization capabilities.

Runs scalable customer programs connecting product development and go-to-market teams. Responsibilities include recruiting and engaging customers for pre-PMF testing, coordinating cross-functional stakeholders, establishing operating infrastructure and readiness criteria, managing Customer Advisory Board activities, integrating customer testing into launch processes, and synthesizing feedback into product and GTM decisions.

Owns a strategic Virtual First technology workstream focused on AI enablement, knowledge management, tool optimization, automation, and modern ways of working. Leads organizational research, pilots, experiments, and a portfolio of cross-functional programs from scoping through adoption. Translates quantitative and qualitative findings into recommendations, operating models, and measurable improvements in employee effectiveness, tool confidence, and technology adoption.

Owns company-critical, long-term technical problems across multiple teams and organizations. Defines technical strategy, architectures, roadmaps, and engineering standards for large-scale customer-facing systems. Remains hands-on in software development while driving AI adoption in products and engineering workflows. Partners with senior product, engineering, and executive leaders to resolve complex problems, improve reliability and performance, and shape Dropbox’s technical direction.

Develop and lead integrated B2B marketing campaigns for enterprise product launches and evergreen motions. Define audiences, narratives, buyer journeys, channel roles, activation plans, measurement, and optimization strategies. Orchestrate owned, earned, and paid programs across cross-functional teams, guide campaigns from briefing through post-launch learning, and improve performance through analytics and portfolio insights.

Leads Dropbox’s lifecycle marketing strategy across onboarding, engagement, retention, monetization, expansion, cross-sell, and re-engagement. Manages a team, sets the roadmap, develops scalable customer programs, and partners with Product, Data Science, Marketing Operations, and other teams. Oversees segmentation, personalization, experimentation, measurement, marketing automation, and operating-model development to improve adoption, retention, and revenue.

Own and improve Dropbox’s Windows endpoint platform, including provisioning, application delivery, patching, compliance, security configuration, troubleshooting, fleet health, and automation. Build code-managed endpoint operations using Intune, FleetDM, osquery, infrastructure-as-code, and GitOps practices. Lead cross-functional improvements, establish reliable deployment workflows, mentor engineers, review code and designs, and document reusable operational practices.

Own the full sales cycle for Dropbox’s B2B SaaS solutions, from pipeline generation and prospecting through deal closure and renewal. Build relationships with mid-market and enterprise customers, conduct discovery, apply qualification and value-selling frameworks, forecast accurately, meet revenue targets, and expand accounts. Collaborate with internal teams to refine messaging, influence product and go-to-market strategy, and identify new use cases in evolving markets.

Own the full B2B SaaS sales cycle for Dropbox’s Product Suite and emerging AI products, from outbound prospecting and pipeline generation through closing and renewal. Develop mid-market and enterprise opportunities, lead discovery, apply MEDDICC or SPICED qualification and value-selling frameworks, forecast accurately, meet revenue targets, and collaborate with Product and go-to-market teams to refine messaging and sales strategy.