Teams at DISA Global Solutions

Implement client account setups and modifications by gathering requirements, coordinating internal teams, configuring solutions, testing workflows, tracking tasks in CRM systems, and ensuring accurate, compliant delivery. The role communicates with clients, Sales, and Account Managers, resolves implementation issues, maintains detailed records, and protects confidential, personally identifiable, and protected health information.

Leads strategic business development and market-entry growth across data centers, hyperscale, colocation, AI infrastructure, and adjacent sectors. Generates and closes enterprise opportunities, builds executive relationships, leads consultative sales cycles, and develops revenue strategies. Partners with cross-functional teams to align capabilities, improve organizational readiness, establish scalable sales processes, and expand market presence. Serves as an internal industry expert while monitoring pipeline, revenue performance, and growth objectives.

Serves as the primary liaison for premier accounts, delivering proactive support, resolving complex issues, managing SLAs, conducting client training, providing specialized reporting, and supporting strategic account initiatives. Builds trusted customer relationships, documents interactions in CRM systems, collaborates with internal teams, and mentors junior client service staff.