Teams at DigiCert

Serve as a trusted technical advisor for high-value enterprise customers, providing proactive, high-touch support across DigiCert products. Troubleshoot PKI/digital security issues, manage SLAs, conduct business reviews, deliver product training, identify growth opportunities, and advocate customer needs to engineering and product teams to maximize product value and minimize customer risk.

Lead migration from Eloqua to Marketo and manage Marketo operations. Design lifecycle, lead scoring, segmentation, attribution, campaign hierarchies, reporting, and governance. Execute campaign builds, ensure data quality and integrations, and deliver actionable insights partnering across Marketing, Sales, Revenue Ops, and Engineering.

As an Associate Solutions Engineer, you will support technical presales, develop product knowledge, analyze customer needs, and collaborate with sales teams, including travel as needed.