Teams at Digible

Leads hands-on product design for data, analytics, intelligence, and AI products while building Digible’s design function. Responsibilities include managing and mentoring a product designer, shaping product strategy, leading customer research, creating design principles and systems, establishing design operations and career frameworks, and driving AI-native design practices. The role partners closely with product, engineering, agency, and leadership teams to improve customer engagement, trust, consistency, and design velocity.

Own a product pod end to end, including discovery, strategy, roadmap, delivery, customer research, and business outcomes. Manage and coach two experienced Product Managers, align multiple pods around a unified product strategy, and lead platform work involving integrations, customer data architecture, workflows, and customer-facing experiences. The role also advances AI transformation across product, design, and engineering while partnering with executives, customers, agency teams, and technical stakeholders.

Manage strategically complex client relationships and portfolios, owning retention, expansion, and cross-channel digital marketing strategy. Lead quarterly business presentations, deliver data-backed recommendations, coordinate internal teams, and act as a Fiona platform expert. Drive departmental initiatives, process improvements, product feedback, client onboarding, and mentorship for Account Managers and Coordinators. Success is measured through retention, client satisfaction, response times, reporting accuracy, expansion, revenue growth, and team development.