Teams at Crogl, Inc.

The Customer Success Engineer will lead deployments, serve as a technical advisor, and support customer engagement, focusing on product enhancements and user experience.

Build and evaluate LLM-powered agentic systems for security operations: implement features, create evaluation frameworks, automated benchmarks and regression tests, investigate failures, experiment with prompting/retrieval/planning, build infrastructure for deployment and monitoring, and collaborate with customers and product teams to improve agent performance and reliability.

Prospect and qualify inbound/outbound leads for commercial enterprise and mid-market accounts, book meetings for AEs, maintain CRM records in HubSpot, and collaborate with Sales, Marketing, and Product to refine messaging for security operations buyers.