Jobs at Cresta

Customer-facing role deploying and optimizing AI Agents across the customer lifecycle. Define customer AI roadmaps, iterate prompt and context engineering, run evaluations and A/B tests with Forward-Deployed Engineers, leverage conversation-discovery tools and data analysis, and improve agent development and deployment playbooks.

As a Platform Product Manager, you'll manage IAM capabilities, focusing on access control and security for enterprise customers while collaborating with engineering and security teams.

As a Data Scientist in Customer Analytics, you will analyze customer data, measure Cresta's impact through experiments, and build dashboards for insights. You'll collaborate with cross-functional teams and support strategic customer initiatives.

As a Strategic Solutions Engineer, you'll partner with Sales Directors to tailor AI solutions for customer needs, conduct technical discovery, and demonstrate the business impacts of Cresta's offerings.

The Data Science Intern will collect and preprocess data, build machine learning models, and assist in deploying models while collaborating with team members.

The Enterprise Account Executive will manage relationships with Fortune 1000 companies, overseeing complex sales cycles and driving new client acquisitions while collaborating across teams.

The Demand Generation Manager will develop and execute campaigns targeted at enterprise accounts, driving lead generation and improving campaign performance through data analysis and cross-functional collaboration.

Assist in designing high quality AI conversation models for customer contact centers. Collaborate with teams to build solutions that meet business objectives and maintain AI model quality.

Lead FP&A operations including maintaining the financial model, headcount planning, budget tracking, GTM capacity planning with RevOps, deal pricing support, month/quarter close reporting, KPI dashboards, and implementing a modern financial planning/EPM solution.

Build and operate signal-based GTM activation workflows across Common Room, Salesforce, and sequencing platforms. Design enrichment waterfalls, translate audiences into sequences and SDR tasks, partner with Revenue Technology on Salesforce changes, and instrument dashboards, QA checks, and experiments to improve conversion and speed.

The Director of Enterprise Sales will lead and grow a team of Enterprise Account Executives, drive performance, and manage strategic enterprise sales processes to exceed revenue targets. Responsibilities include recruiting, sales execution, collaborating with cross-functional teams, and providing accurate revenue forecasts.

The role involves designing and advancing infrastructure for the engineering team, ensuring the reliability of Kubernetes clusters, automating operations, and building machine learning infrastructure.

As a Customer Engineer, you'll implement AI solutions for contact centers, collaborate on integrations, and enhance customer success through technical solutions.

Build and lead Cresta's global partner marketing function, designing scalable programs and messaging for ISVs, SIs, GSIs and cloud marketplaces. Drive partner-sourced/influenced pipeline, enablement, analytics, KPI dashboards, CRM/PRM/marketing automation integrations, and cross-functional GTM alignment to accelerate revenue and product positioning.

The Customer Strategy Director will partner with strategic customers, leading engagements, defining deployment strategies, and driving value realization through Cresta's AI solutions.

The Senior Solutions Architect leads technical architecture, oversees customer integrations, and collaborates with various teams to enhance the Cresta platform's enterprise integration.

As a Revenue Analytics Manager, you will own reporting for Sales, Marketing, and Customer Success, build dashboards, automate workflows, and ensure data quality.

The AI Deployment Manager will lead customer AI implementations, ensuring successful deployments that deliver measurable business outcomes. Responsibilities include project management, customer engagement, and collaboration with internal teams.

The Growth Marketing Manager will lead website strategy, manage CRO, oversee web operations, and enhance user experiences to drive revenue at Cresta.

The role involves developing and optimizing machine learning systems for voice experiences, focusing on speech recognition and language understanding. Responsibilities include training models, ensuring performance metrics, and collaborating with cross-functional teams for successful deployment.