Teams at Credit Acceptance Corporation

Supports ongoing sales education, readiness, reinforcement, and field execution after onboarding. Translates business priorities, product updates, process changes, sales plays, and new tools into practical guidance, job aids, coaching resources, and discussion materials. Partners with Sales, Product, Marketing, Analytics, Training, and leadership teams to support launches and change initiatives, gather field feedback, improve learning resources, and drive sustained adoption across regional sales teams.

Leads the Sales Analytics and Reporting function and manages Sales Analysts. Oversees dashboards, scorecards, KPI tracking, profitability analysis, business insights, executive reporting, and sales technology platforms. Partners with Sales, Finance, Product, Technology, and other stakeholders to improve performance, profitability, planning, and decision-making. Develops team capability, reporting processes, platform adoption, and analytical effectiveness while translating complex data into actionable recommendations.

Leads the vision, architecture, strategy, and execution of enterprise data platforms supporting scalable analytics and AI initiatives. Oversees modern data technologies, production reliability, FinOps, governance, architecture standards, and cross-functional delivery. Builds and mentors engineering teams, communicates with executives, evaluates third-party technologies, resolves critical production issues, and drives continuous improvement. The role is remote with occasional planned travel to the Southfield, Michigan office.