Jobs at Cox Enterprises

The Director, Customer Performance Management drives customer retention and operational excellence by aligning performance strategies with enterprise growth, analyzing data, and managing cross-functional teams to improve customer satisfaction and operational efficiency.

The Accounts Receivable Specialist manages cash application processes, resolves inquiries, processes payments and refunds, and ensures accurate records in a team environment.

The Sr Billing Specialist is responsible for coding and costing invoices, monitoring billing processes, managing email communication, and ensuring the team accomplishes daily tasks.

The Customer Care Specialist I provides customer support via phone, chat, and email, resolving issues and maintaining communication with stakeholders.

The Customer Care Specialist I responds to customer requests, resolves issues, escalates complex problems, and maintains customer relationships.

The Client Trainer II is responsible for delivering training to automotive dealer clients, customizing coaching strategies, and documenting training results while managing extensive travel needs.

The Customer Success Manager is responsible for driving customer outcomes across a portfolio, managing relationships and retention, and collaborating across various teams to ensure value realization and maximize customer satisfaction.

The Senior Manager, Solution Delivery leads a team in managing cloud solutions, ensuring high-quality delivery, operational efficiency, and strategic customer engagement. Responsibilities include overseeing projects, mentoring teams, collaborating across functions, and driving continuous improvement in delivery processes.

The IaaS Migration Engineer executes infrastructure migrations to cloud environments, ensuring efficiency and security. Responsibilities include planning, troubleshooting, and documentation while collaborating with cross-functional teams.

The VMware Platform Operations Engineer supports and operates VMware cloud platforms, focusing on incident management, platform operations, and continuous improvement across cloud environments.

The Customer Care Specialist II is responsible for providing excellent customer service, handling inbound calls, documenting customer interactions, and coordinating service requests and repairs.

The Performance Manager enhances client relationships to ensure retention, driving product utilization and revenue growth through effective management and communication.

The Senior Lead Network Cloud Architect will design, implement, and maintain multi-tenant cloud and network infrastructures, lead critical incident responses, and support technical projects and documentation.

The Network & Connectivity Engineer will design, implement, and support network connectivity in cloud environments, troubleshoot complex issues, and mentor junior engineers while ensuring performance and compliance with SLAs.

The Senior Data Center Administrator is responsible for data center operations including inventory management, logistics, vendor coordination, and capacity planning. The role requires technical expertise and strong communication skills to ensure efficient data center environments across multiple locations.

RapidScale seeks a Network Cloud Engineer to deliver managed services across various cloud environments, focusing on secure and innovative solutions to drive business growth.

The Lead Azure Engineer will design and implement cloud solutions on Azure, focusing on migrations, security, automation, and client support, while ensuring best practices are upheld.

The Senior Field Sales Representative is responsible for developing new business, maintaining client relationships, and achieving sales targets in the automotive financing sector.

The Cloud FinOps Practitioner will design and implement cloud financial operations, focusing on cost optimization, governance, and collaboration across teams to enhance efficient cloud usage.

As a Senior Lead Cloud Systems Architect, you will design and optimize secure cloud platforms, lead incident calls, drive performance improvements, and collaborate with various teams to support customer solutions and project delivery.