Teams at Coursera

Lead end-to-end analytics for Customer Success: perform deep-dive diagnostics, build predictive models (churn/upsell), apply causal inference and experimentation, measure impact of initiatives, self-serve data pipelines and dashboards, and deliver AI/LLM solutions and actionable insights to reduce churn and drive revenue.

Partner with the Enterprise GM to design and execute multi-year strategies, drive cross-functional integration, and implement operating models. Lead complex transformation initiatives, enable executive decision-making, synthesize cross-org insights, and build senior stakeholder alignment to ensure resource allocation and operational excellence across the company.

Lead product strategy and roadmap for high-priority platform areas, owning end-to-end content creation and AI-powered features. Partner with Engineering, Design, and Data to ship measurable outcomes, mentor peers, and translate customer insights into scalable solutions for creators and learners.