Teams at ClickUp

Own strategic customer relationships by leading onboarding, implementation, adoption, account health, workflow optimization, AI enablement, and expansion efforts. Translate customer requirements into scalable ClickUp workflows, templates, integrations, automations, and AI agents. Monitor usage and business outcomes, conduct workflow discovery, provide training and change management, and collaborate with Sales, Product, Engineering, and Support to drive renewals, growth, and measurable customer value.

Lead a developer productivity engineering team responsible for CI/CD, build systems, internal tooling, and AI-augmented development workflows. Improve developer experience, engineering velocity, and software quality through scalable infrastructure, productivity metrics, AI tool adoption, coaching, and governance. Partner cross-functionally, mentor engineers, evaluate AI technologies and costs, and establish standards for security, correctness, licensing, and data handling.

Own FP&A and strategic finance partnership for R&D, G&A, and Corporate functions. Responsibilities include forecasting, budgeting, month-end close, variance analysis, headcount and vendor spend planning, cloud cost tracking, billings forecasting, and executive, board, and investor reporting. The role partners with Accounting and department leaders, maintains rolling forecasts, and uses AI tools to improve financial modeling, analysis, and communication.