Clari Innovation, Technology & Agility

What practices does your team employ to foster innovation, and how have these practices led to more creative, out-of-the-box thinking?

One of the most effective practices we rely on at Clari is our retrospectives and “Lessons Learned” meetings. These are not just routine check-ins — they’re intentional spaces where a diverse group of voices from across functions come together. Everyone has the space to speak, be heard and contribute. This open environment consistently sparks innovative ideas, especially around the technical challenges we’re facing. It’s a reflection of one of Clari’s core values, “The Jazz Band” — collaborative, improvisational and deeply team-oriented. By tapping into different perspectives, we’re able to surface creative solutions we might not have reached otherwise.

How has a focus on innovation increased the quality of your team’s work?

At Clari, we thrive on building new things — especially in the fast-paced world of software development. Innovation is baked into how we support product development, and one of the key ways we’ve elevated the quality of our work is through a data-driven approach. We’ve developed tools and frameworks that give us visibility not just into our development processes but into the impactful factors that truly drive success. By focusing on what really moves the needle, we’re able to iterate more effectively and deliver higher-quality outcomes. It’s this constant cycle of learning and improvement that keeps us ahead.

How has a focus on innovation bolstered your team’s culture?

Absolutely — these practices do more than improve our output; they shape the heart of our team culture. Innovation isn’t just about big ideas; it’s about enjoying the process of building, learning and growing together. The collaborative spirit from retrospectives, our data-driven mindset and the excitement of trying new things create an environment where people genuinely enjoy their everyday work. There’s a sense of shared ownership and pride that helps us grow not just as professionals but as a team alongside Clari’s growth as a company.