Jobs at City of Charlotte

Administers IT incident and change management processes, including workflow tracking, documentation, approvals, scheduling, compliance monitoring, post-incident reviews, reporting, and continuous improvement. Coordinates with service desk and technical teams to promote ITIL practices, maintain governance records, analyze operational trends, support root-cause activities, and improve technology service reliability.

Provides administrative support for the Charlotte Department of Transportation’s Development Services Division. Responsibilities include processing Workday travel and financial entries, coordinating meetings, managing purchasing and travel card transactions, supporting permits and land development records, maintaining calendars and files, responding to public inquiries, preparing communications, and assisting with telephone coverage and dispatch.

Provides legal counsel to Charlotte Area Transit System leadership and staff on municipal, regulatory, operational, policy, and transit matters. Conducts complex legal research; prepares opinions, agreements, pleadings, memoranda, resolutions, and policies; reviews legal compliance; and represents CATS and the City in negotiations, hearings, administrative proceedings, and litigation. Independently manages diverse legal matters, coordinates with internal and external counsel, monitors changing laws, and communicates risks and recommendations to executives and stakeholders.

Leads agency-wide communications for Charlotte Area Transit System, overseeing public information, media relations, internal communications, digital channels, service messaging, and crisis communications. Develops integrated strategies, governs messaging standards, coordinates communications during disruptions and emergencies, manages communication performance, and leads professional staff. Partners with operations, marketing, HR, legal, customer service, and executives to deliver accurate, accessible, timely messaging and strengthen public trust.

Leads CATS marketing strategy, integrated campaigns, brand governance, fare promotions, partnerships, analytics, staff development, budgets, vendors, and cross-functional outreach. The role oversees marketing execution, establishes performance standards, aligns messaging with transit operations and public-sector requirements, and builds scalable processes for organizational growth.

Leads procurement and contract administration for complex transit-related purchases, including technology, construction, rolling stock, professional services, and engineering. Supervises procurement staff, develops solicitation strategies, ensures federal, state, and local compliance, oversees high-value contracts, conducts negotiations and cost analysis, recommends contractor selections, provides training, and drives process improvements and risk management.

Provides legal advice, research, document preparation, and representation for the Mayor, City Council, City Manager, and City departments. Advises on moderately complex municipal legal, policy, operational, and compliance matters; researches applicable laws; prepares legal documents; represents the City; and supports senior attorneys while maintaining knowledge of relevant local, state, and federal laws.

Provides legal advice, research, document preparation, and representation for the City of Charlotte, primarily concerning litigation against the City. Advises city officials, departments, and attorneys on municipal legal, policy, and operational matters; researches constitutional, federal, state, and local law; prepares legal documents; represents the City in legal proceedings; and ensures compliance with applicable laws. Works under general supervision while handling moderately complex matters and supporting senior attorneys on more complex assignments.

Develop and support enterprise web, mobile, desktop, database, analytics, and data warehouse applications for public safety. Responsibilities include .NET development, SQL and Oracle database engineering, REST and SOAP services, ETL, business intelligence, data visualization, AWS migration, DevOps, production support, troubleshooting, secure coding, documentation, and technical guidance. The role collaborates with stakeholders and vendors to deliver reliable, scalable technology solutions for law-enforcement operations.

Lead the transit authority as chief strategic officer and public representative. Oversee operations, safety, capital program delivery, finance, workforce development, compliance, stakeholder engagement, innovation, and strategic planning to advance safe, reliable, accessible public transportation across the region.

Manage the Citys $6B debt portfolio: develop financing strategies, coordinate issuances and referenda, oversee construction-period financing, perform debt modeling and affordability analyses, ensure post-issuance compliance, supervise debt team staff, prepare reports/presentations, and coordinate with advisors, rating agencies, and City departments.