Teams at CIEE Council on International Educational Exchange

Coordinates sales operations for a high school study abroad team, managing applications, enrollment workflows, student systems, billing support, Canvas learning content, reporting, documentation, and stakeholder support. Troubleshoots platforms, audits data, develops SOPs, tests system enhancements, and identifies process improvements. Collaborates with Sales, IT, advisors, and international teams while providing operational support during peak periods, including occasional evenings, weekends, and travel.

Manages strategic host-employer accounts for seasonal exchange programs, focusing on renewals, relationship growth, placement maximization, customer service, and new-account prospecting. Oversees hiring activities, consults on employer needs and participant markets, supports hiring events and tradeshows, coordinates with internal teams, maintains Salesforce records, and hires participants internationally or virtually. International travel may be required.

Develops host employer relationships, drives sales and placement growth, manages accounts, recruits host families, secures participant housing, and supports community engagement. The role maintains a sales pipeline, advises employers on workforce planning, tracks placement performance, resolves stakeholder issues, and collaborates with internal teams to ensure successful participant and host experiences.